At a Glance
- Tasks: Create clear, impactful content for digital public services that help millions.
- Company: Join Scrumconnect, a mission-driven consultancy transforming public sector digital services.
- Benefits: Hybrid work, mentorship from experienced designers, and a clear growth path.
- Other info: Inclusive team culture welcoming diverse backgrounds and career changers.
- Why this job: Make a real difference by crafting user-friendly content that improves lives.
- Qualifications: Curiosity and potential matter more than experience; strong writing skills are essential.
The predicted salary is between 30000 - 42000 € per year.
Graduate Content Designer / UX Writer / Copywriter
Staines, United Kingdom | Posted on 06/10/2025
Location: Staines or Newcastle (hybrid/flexible)
Why this role matters
At Scrumconnect we design and build digital public services with UK government departments. The words we choose help millions of people complete important tasks—claim their pension, apply for support, understand their rights—quickly and confidently. As our Graduate Content Designer, you’ll learn the craft from a Senior Content Designer, get hands-on across bids and marketing, and see your words directly improve people’s lives.
What you’ll do
Design clear, accessible content for websites, product interfaces and service journeys (microcopy, forms, error messages, guidance, emails/SMS, help content).
Support bids and proposals: craft concise answers, case studies, win themes and executive summaries that align to evaluation criteria and our tone of voice.
Shape our website and blog: plan and publish pages, edit for plain English, optimise for search, and keep our case studies fresh.
Create marketing copy: social posts, one-pagers, slide copy, event blurbs—always grounded in user value and measurable outcomes.
Work in multidisciplinary teams: pair-write with designers and researchers, collaborate with product managers, engineers and subject experts.
Champion accessibility and inclusion: write to WCAG-friendly patterns, use the GOV.UK/GDS style where appropriate, and test content with users.
Measure and iterate: use analytics, feedback and user research insights to improve content over time.
Learn fast: take part in critiques, content clinics and show-and-tells; capture and reuse patterns in a content library.
How you’ll be supported
Coaching & mentorship: you’ll be paired with a Senior Content Designer for regular 1:1s, shadowing and pair-writing.
Clear growth path: from graduate to independent contributor—building a portfolio across delivery, bids and marketing.
Community of practice: join our design community for critiques, templates, and cross-gov best practice.
What you’ll bring
We’re not looking for a perfect CV—we’re looking for potential and curiosity. You might have studied English, Communications, UX, HCI, Psychology, Design… or something totally different. What matters is that you:
Write simply and clearly, tailoring for web and product interfaces.
Care about users and can show how you solved a problem with words.
Organise information logically; you enjoy turning complex policy or process into step-by-step guidance.
Edit ruthlessly and take feedback well.
Collaborate with different disciplines and stakeholders.
Manage your time across multiple small tasks and deadlines.
Familiarity with the GOV.UK Style Guide , GDS Service Standard and plain-English principles.
Exposure to user research (note-taking, analysing findings, running content testing).
Comfort with everyday tools like Google Docs, a CMS, Jira/Confluence, Figma, or basic analytics.
Awareness of accessibility (e.g., headings, link text, reading age).
What success looks like
3 months: you’re shipping small pieces of content with review; contributing to bid answers; publishing blog posts with guidance.
6 months: you own pages or flows end-to-end, propose improvements based on data, and draft first-pass bid sections.
12 months: you’re trusted to lead small content tasks independently, contribute to content patterns, and strengthen our tone across channels.
Scrumconnect is a mission-driven consultancy helping the public sector deliver accessible, reliable digital services. Our teams have supported services used by millions of citizens and have been recognised at national awards for impact and delivery. You’ll add your voice to that impact from day one.
Inclusion matters
We’re building a team where everyone belongs. If you’re excited by this role but your experience doesn’t align perfectly with every point, please apply—you could be a great fit. We welcome career-changers and first-generation grads.
How to apply
Send your CV and 2–3 short writing samples (or a portfolio). Links are fine. Note:
Candidates living near London: 1 day per week in the Staines office.
Candidates not near London: 1 day per week in the Newcastle office.
Newcastle-based candidates: 1 day per month in the Staines office, with the remaining weekly attendance in the Newcastle office.
Please note: No travel expenses will be reimbursed.
Graduate Content Designer / UX Writer / Copywriter in Newcastle upon Tyne employer: Scrumconnect Limited
At Scrumconnect, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that fosters growth and collaboration. As a Graduate Content Designer, you'll benefit from mentorship by experienced professionals, a clear path for career advancement, and the opportunity to make a meaningful impact on public services that touch millions of lives. Our hybrid working model in Staines or Newcastle allows for flexibility, ensuring you can balance your professional and personal commitments while contributing to a mission-driven consultancy dedicated to accessibility and user-centric design.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Content Designer / UX Writer / Copywriter in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best writing samples and projects. Make it easy for potential employers to see what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your understanding of user-centric design. Be ready to discuss how your words can make a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Graduate Content Designer / UX Writer / Copywriter in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to inject a bit of your unique style into your writing samples.
Tailor Your Writing Samples:Make sure your writing samples are relevant to the role. If you can, include pieces that showcase your ability to write clearly and concisely for web and product interfaces. This will help us see how you can contribute to our mission right from the start!
Follow the Guidelines:Pay close attention to the application instructions. We’ve asked for specific things like your CV and 2-3 writing samples. Make sure you include everything we’ve requested so we can get a full picture of your skills and potential.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Scrumconnect Limited
✨Know Your Audience
Before the interview, take some time to research Scrumconnect and their mission. Understand how they design digital public services and the impact of their work. This will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Writing Skills
Since this role heavily involves writing, be prepared to discuss your writing samples in detail. Highlight how you've tailored content for different audiences or simplified complex information. If possible, bring examples that demonstrate your ability to write clearly and accessibly.
✨Emphasise Collaboration
Scrumconnect values teamwork, so be ready to share experiences where you've collaborated with others. Discuss how you’ve worked with designers, researchers, or other stakeholders to create effective content. This will show that you can thrive in a multidisciplinary environment.
✨Prepare for Feedback
Be open about your willingness to receive and act on feedback. Share instances where you’ve edited your work based on critiques or user testing. This demonstrates your commitment to continuous improvement and aligns with their focus on measuring and iterating content.
