At a Glance
- Tasks: Lead agile delivery of impactful digital services for the UK public sector.
- Company: Award-winning digital consultancy making a difference for over 40 million citizens.
- Benefits: Join a culture that values innovation, collaboration, and professional growth.
- Other info: Dynamic role with opportunities to mentor and lead high-performance teams.
- Why this job: Make a real impact on public services while working with top talent.
- Qualifications: Experience in UCD, agile delivery, and excellent communication skills required.
The predicted salary is between 55000 - 65000 € per year.
London, United Kingdom | Posted on 19/05/2026
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognized with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic. Our solutions have positively impacted over 40 million UK citizens, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialize in user-centred design, agile delivery, and creating technology that truly makes a difference.
Role Summary
We’re seeking an exceptional Delivery Manager who combines the strategic vision of a Product Manager, the empathy of a User-centred Design leader, and the delivery discipline of an experienced Agile practitioner in the UK public sector. You’ll be at the heart of multidisciplinary teams, delivering complex, public-facing digital services. You will balance policy requirements, user needs, technical constraints, and GDS service standards while driving iterative delivery at pace.
Key Responsibilities
- Agile Delivery Leadership - Lead delivery through all phases – Discovery, Alpha, Beta, and Live. Facilitate agile ceremonies (stand-ups, planning, retrospectives, reviews) to focus on value delivery and team wellbeing. Drive iterative delivery with quick feedback loops and lean problem-solving.
- User-centred & Product Thinking - Act as the bridge between UCD, product, and technical teams to ensure the user voice drives design. Align delivery outcomes with product roadmaps, policy objectives, and GOV.UK service standards.
- Stakeholder Engagement - Build trust with senior stakeholders across policy, operations, and technology. Communicate complex technical and delivery topics in clear, outcome-focused language. Proactively manage expectations and unblock decision-making.
- Delivery Governance & Reporting - Oversee governance, reporting, and risk management for multiple teams or work streams. Prepare for GDS service assessments, spend approvals, and assurance boards. Collaborate with finance and commercial teams to align contracts and procurement.
Qualifications
- UCD/Product Background – experience as a product manager, user researcher, or service designer before moving into delivery
- Agile at Scale – experience leading large, multi-team programmes using Scrum, Kanban, or scaled agile frameworks
- Coaching & Mentoring – proven ability to support junior DMs and foster high-performance teams
- Excellent communication and stakeholder management skills
- Resilience in politically complex environments
- Leading teams through GDS phases from Discovery to Live
- Familiarity with tools such as Jira, Trello, Miro, Mural, and Confluence
- Experience with cross-government platforms (e.g., One Login, Notify, Pay)
- Involvement in GDS service assessment preparation
Why Join Us
- Work on high-impact, public-facing services that improve lives.
- Be part of an award-winning culture that values innovation and delivery excellence.
- Collaborate with some of the best talent in the public sector digital space.
Delivery Manager employer: Scrumconnect Limited
Scrumconnect Consulting is an exceptional employer, offering a dynamic work environment in London where innovation and excellence are at the forefront of our mission. As a multi-award-winning digital consultancy, we provide our employees with opportunities for professional growth through collaboration with top talent in the public sector, while also making a meaningful impact on the lives of over 40 million UK citizens. Join us to be part of a culture that prioritises user-centred design and agile delivery, ensuring that your contributions lead to significant societal improvements.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your achievements and projects. This is your chance to demonstrate how you can deliver value, especially in agile environments. Make it easy for potential employers to see what you bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to delivery management. Think about how you would handle specific challenges in agile delivery and user-centred design. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can make a difference. Keep an eye on our job listings and make sure your application stands out by tailoring it to the role you’re after.
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Delivery Manager role. Highlight your experience in agile delivery and user-centred design, as these are key aspects of what we’re looking for.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve led successful projects or teams. We love seeing quantifiable results that demonstrate your impact in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Scrumconnect Limited
✨Know Your Agile Stuff
Make sure you brush up on your Agile methodologies, especially Scrum and Kanban. Be ready to discuss how you've led teams through different phases like Discovery and Alpha, and share specific examples of how you've facilitated agile ceremonies.
✨User-Centred Design is Key
Since the role focuses heavily on user-centred design, prepare to talk about how you've acted as a bridge between UCD, product, and technical teams. Have some examples ready that showcase how you've ensured the user voice drives design decisions.
✨Stakeholder Engagement Skills
This position requires excellent communication with senior stakeholders. Think of instances where you've built trust and managed expectations effectively. Be prepared to explain complex topics in a clear, outcome-focused way.
✨Governance and Reporting Know-How
Familiarise yourself with governance, reporting, and risk management processes. Be ready to discuss your experience with GDS service assessments and how you've collaborated with finance and commercial teams to align contracts and procurement.
