Delivery Manager/ Scrum Master in Taunton

About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.

We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.

Role Purpose

Own the delivery cadence and Agile ceremonies for one or more client work packages, ensuring teams deliver to agreed scope, timeline, and quality. Act as the servant‑leader for delivery teams, removing impediments and facilitating effective collaboration with client stakeholders.

Key Responsibilities

• Facilitate Agile ceremonies (sprint planning, daily stand‑ups, retrospectives, reviews) aligned to the GDS phased delivery approach.
• Manage work package delivery from scoping through to completion, tracking progress against agreed deliverables, timescales, and SLAs.
• Co‑ordinate cross‑team dependencies and escalate risks and issues to authority representatives.
• Own the formal work package response process including time, cost, and resource planning in collaboration with the technical lead.
• Maintain delivery artefacts including GDS governance checklists, progress reports, and risk registers.
• Support resource scaling decisions, working with the supplier resourcing team to adjust team composition in line with demand.
• Facilitate onboarding of new team members and manage knowledge transfer during work package transitions.
• Provide regular reporting to client covering delivery status, risks, SLA performance, and improvement actions.
• Ensure all working practices comply with client Ways of Working standards and Technology Code of Practice.

Essential Skills & Experience

• Demonstrable experience as a Delivery Manager or Scrum Master on Agile software development programmes.
• Strong understanding of GDS delivery phases (Discovery, Alpha, Beta, Live) and associated governance.
• Experience managing multiple work packages or streams simultaneously.
• Proficiency with Azure DevOps (Boards, Pipelines) for sprint and backlog management.
• Excellent stakeholder management and communication skills at both technical and senior levels.
• Experience producing and maintaining delivery documentation, risk registers, and status reports.

Desirable Skills & Experience

• SAFe, AgilePM, or equivalent Agile certification.
• Familiarity with CAF 4.0, Secure by Design, and GDS service standards.
• Prior experience delivering maritime or geospatial digital services.

Additional Information

This role requires eligibility for SC Security Clearance. Candidates without existing clearance will be supported through the vetting process upon appointment. Attendance in Taunton, Somerset, a minimum of two days per week is a firm requirement of this engagement.

Diversity & Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.