At a Glance
- Tasks: Drive engagement and adoption of digital tools across diverse teams.
- Company: Leading UK digital consultancy transforming public sector services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a dynamic team focused on positive digital culture and collaboration.
- Why this job: Make a real impact by empowering teams with innovative digital solutions.
- Qualifications: Experience in user engagement and strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a leading UK digital and technology consultancy delivering impactful, user-centred services across the public sector. We partner with government departments and organisations to deliver digital transformation programmes that improve services, empower teams, and create meaningful outcomes for citizens.
We are looking for an experienced Service Adoption Lead to help drive awareness, engagement, and adoption of digital tools and services across a large and diverse organisation.
Role Overview
The Service Adoption Lead is responsible for ensuring that teams understand, embrace, and effectively use digital products, platforms, and services. You will create and deliver adoption strategies, communication campaigns, and engagement activities that help users understand the value of new services and confidently incorporate them into their day-to-day work. Working closely with stakeholders, delivery teams, and user communities, you will promote collaboration, encourage knowledge sharing, and support a positive digital, data, and technology culture.
Key Responsibilities
- Drive awareness, visibility, and adoption of digital tools, services, and platforms.
- Develop and execute service adoption strategies and engagement plans.
- Build enthusiasm and encourage uptake of new products and ways of working.
- Monitor adoption metrics and identify opportunities to improve user engagement.
Engagement Lead in Surrey employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer that fosters a collaborative and innovative work culture, dedicated to empowering its employees through continuous professional development and meaningful engagement in impactful projects. Located in the heart of the UK, we offer a dynamic environment where you can thrive while contributing to digital transformation initiatives that enhance public services and improve citizen outcomes. Join us to be part of a team that values creativity, inclusivity, and the pursuit of excellence in technology consultancy.
