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For Companies At a Glance
- Tasks: Design and improve user-focused content for impactful digital services.
- Company: Award-winning consultancy dedicated to enhancing public services.
- Benefits: Flexible work-life balance, collaborative culture, and opportunities for professional growth.
- Other info: Diversity and inclusion are core values; we welcome all backgrounds.
- Why this job: Make a real difference in public services while working with a dynamic team.
- Qualifications: Strong content design experience and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance as we do in our mission to make public services simpler, faster, and more accessible. Collaborative, entrepreneurial, and dedicated to problem-solving, we bring the step-change our customers need to sustain innovation.
About the Role
We are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Mandatory travel to Newcastle is required 3 days per week.
Key Responsibilities
- Understand and benchmark the current content against standards and best practices.
- Map and document current user journeys, validating them with internal and external stakeholders.
- Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities.
- Capture stakeholder insights and combine them with user research to establish design principles.
- Redesign content based on best practice, accessibility, and user-centred design standards.
- Agree the revised content with stakeholders and test it with a range of users.
- Iterate content based on user research findings and other feedback.
- Clearly articulate user needs and how content standards will be implemented.
- Conduct detailed playback and seek agreement on new content with stakeholders.
- Document lessons learned throughout the process.
- Develop and agree a content strategy and governance process for future changes.
- Deliver a complete handover to internal teams.
Skills and Experience
- Strong experience working as a Content Designer in multidisciplinary digital teams.
- Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards.
- Experience with user research and usability testing, using insights to iterate content.
- Ability to collaborate effectively with stakeholders, product teams, and developers.
- Excellent communication skills to explain design decisions and gain buy-in.
- Familiarity with content management systems and version control tools.
- Experience working in Agile environments and contributing to sprint activities.
What We Value
At Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.
Senior Content Designer in Sunderland employer: Scrumconnect Consulting
Contact Detail:
Scrumconnect Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Content Designer in Sunderland
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Content Designer role.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work and showcases your ability to create user-centred content. We recommend including case studies that demonstrate how you’ve tackled real-world problems.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to content design. We suggest doing mock interviews with friends or using online resources to get comfortable articulating your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Content Designer in Sunderland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Content Designer role. Highlight your experience with user research and content design, and show us how you meet the specific requirements mentioned in the job description.
Showcase Your Work: Include examples of your previous content design projects that demonstrate your ability to create clear and accessible content. We love seeing how you've tackled challenges and improved user experiences in your past roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use simple language and avoid jargon where possible. Remember, clarity is key in content design, so let that shine through in your application!
Apply Through Our Website: We encourage you to submit your application directly through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your Content Standards
Familiarise yourself with GDS and GOV.UK content standards before the interview. Be ready to discuss how your previous work aligns with these guidelines and how you can apply them to improve content at Scrumconnect.
✨Showcase Your User-Centred Approach
Prepare examples of how you've used user research and feedback to iterate on content in the past. Highlight specific projects where you mapped user journeys and how that informed your design decisions.
✨Collaborate Like a Pro
Demonstrate your ability to work with diverse teams by sharing experiences where you effectively collaborated with stakeholders, product teams, and developers. Emphasise your communication skills and how you gained buy-in for your ideas.
✨Be Ready to Discuss Strategy
Think about how you would approach developing a content strategy and governance process for future changes. Be prepared to share your thoughts on best practices for continuous improvement and how you would document lessons learned.