At a Glance
- Tasks: Lead user research to shape products based on real user feedback.
- Company: Award-winning digital consultancy making a difference for millions.
- Benefits: Flexible working, commitment to diversity, and a supportive environment.
- Other info: Join a dynamic team focused on continuous improvement and collaboration.
- Why this job: Make an impact by advocating for user-centred design in innovative projects.
- Qualifications: Experience in user research and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a multi‑award‑winning digital consultancy, recognised with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic. Our solutions have positively impacted over 40 million UK citizens, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialise in user‑centred design, agile delivery, and creating technology that truly makes a difference.
We are looking for a skilled User Researcher to lead and deliver user research activities through the Beta phase of product development. This role focuses on understanding user needs, generating actionable insights, and ensuring that user‑centred design principles are embedded throughout the delivery lifecycle. You will work closely with product, design and engineering teams to shape services based on real user feedback and evidence.
Key Responsibilities
- Lead user research activities throughout the Beta phase of delivery
- Identify and recruit relevant user groups aligned to target audiences
- Plan and conduct research using a range of qualitative and quantitative methods
- Facilitate user sessions such as interviews, usability testing and surveys
- Gather, analyse and synthesise user insights into clear, actionable outputs
- Communicate research findings effectively to cross‑functional teams and stakeholders
- Influence product decisions by advocating for user‑centred design
- Collaborate closely with product managers, designers and developers
- Ensure research activities align with Agile delivery practices
- Contribute to continuous improvement of research methods and processes
Essential Skills & Experience
- Strong experience in user research within digital product environments
- Proficiency in a variety of user research methods and techniques
- Ability to translate research findings into actionable insights
- Experience in participant recruitment and user segmentation
- Strong analytical and problem‑solving capabilities
- Good understanding of Agile methodologies
Communication & Collaboration
- Excellent communication and storytelling skills
- Ability to present insights clearly to both technical and non‑technical audiences
- Strong stakeholder engagement and collaboration skills
Delivery & Impact
- Ability to manage research activities independently and deliver outcomes
- Experience working in cross‑functional Agile teams
- Comfortable handling multiple priorities in a fast‑paced environment
Preferred Qualifications
- Experience working on Beta phase or live service improvements
- Familiarity with tools for research, prototyping and analytics
- Background in UX, Human‑Computer Interaction, Psychology or related fields
Commitment to Diversity & Inclusion
At Scrumconnect Consulting, we actively welcome applications from women, people from ethnic minority backgrounds, disabled people, those returning after a career break and anyone who is currently underrepresented in senior data and analytics roles. We are a Disability Confident Level 1 employer and are committed to providing reasonable adjustments throughout the recruitment process. If you do not meet every requirement listed but feel this role is a strong match for your skills and experience, we encourage you to apply. Technical depth and genuine curiosity for data matter as much as any individual tool or qualification. Please reach out to discuss flexible working or reasonable adjustments at any stage of the recruitment process.
User Researcher in Staines employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer, renowned for its commitment to user-centred design and agile delivery, making a tangible impact on the lives of over 40 million UK citizens. With a strong focus on employee growth, we foster a collaborative work culture that values diversity and inclusion, offering opportunities for continuous improvement and innovation in a fast-paced environment. Join us in shaping meaningful digital solutions while enjoying the benefits of flexible working arrangements and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher in Staines
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects and methodologies. This will give potential employers a taste of what you can bring to the table and how you approach user-centred design.
✨Tip Number 3
Prepare for interviews by practising common user researcher questions. Think about how you can showcase your experience with Agile methodologies and your ability to translate insights into actionable outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Scrumconnect Consulting.
We think you need these skills to ace User Researcher in Staines
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience in user research and how it aligns with Scrumconnect's focus on user-centred design. We want to see how you can make a difference!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use examples from your past work to show how you've successfully conducted user research and influenced product decisions. This is your chance to shine, so let us see your storytelling skills in action!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it's relevant, and make sure your passion for user research comes through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Scrumconnect!
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your User Research Methods
Make sure you brush up on various user research methods before the interview. Scrumconnect Consulting values a strong understanding of qualitative and quantitative techniques, so be ready to discuss how you've applied these in past projects.
✨Showcase Your Communication Skills
Since you'll need to present insights to both technical and non-technical audiences, practice articulating your research findings clearly. Use examples from your experience to demonstrate how you've effectively communicated complex ideas in the past.
✨Prepare for Agile Discussions
Familiarise yourself with Agile methodologies, as this role requires collaboration within cross-functional teams. Be prepared to discuss how you've integrated user research into Agile processes and how it influenced product decisions.
✨Highlight Your Impact
Think about specific instances where your user research led to significant improvements in a product or service. Be ready to share these stories, focusing on the outcomes and how they benefited users, as this aligns with Scrumconnect's commitment to user-centred design.
