At a Glance
- Tasks: Lead user research to shape products based on real user feedback.
- Company: Award-winning digital consultancy making a difference for millions.
- Benefits: Flexible working, commitment to diversity, and a supportive environment.
- Other info: Join a dynamic team focused on continuous improvement and collaboration.
- Why this job: Make a real impact by advocating for user-centred design in innovative projects.
- Qualifications: Experience in user research and strong analytical skills required.
The predicted salary is between 55000 - 65000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a multi‑award‑winning digital consultancy, recognised with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic. Our solutions have positively impacted over 40 million UK citizens, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialise in user‑centred design, agile delivery, and creating technology that truly makes a difference.
We are looking for a skilled User Researcher to lead and deliver user research activities through the Beta phase of product development. This role focuses on understanding user needs, generating actionable insights, and ensuring that user‑centred design principles are embedded throughout the delivery lifecycle. You will work closely with product, design and engineering teams to shape services based on real user feedback and evidence.
Key Responsibilities
- Lead user research activities throughout the Beta phase of delivery
- Identify and recruit relevant user groups aligned to target audiences
- Plan and conduct research using a range of qualitative and quantitative methods
- Facilitate user sessions such as interviews, usability testing and surveys
- Gather, analyse and synthesise user insights into clear, actionable outputs
- Communicate research findings effectively to cross‑functional teams and stakeholders
- Influence product decisions by advocating for user‑centred design
- Collaborate closely with product managers, designers and developers
- Ensure research activities align with Agile delivery practices
- Contribute to continuous improvement of research methods and processes
Essential Skills & Experience
- Strong experience in user research within digital product environments
- Proficiency in a variety of user research methods and techniques
- Ability to translate research findings into actionable insights
- Experience in participant recruitment and user segmentation
- Strong analytical and problem‑solving capabilities
- Good understanding of Agile methodologies
Communication & Collaboration
- Excellent communication and storytelling skills
- Ability to present insights clearly to both technical and non‑technical audiences
- Strong stakeholder engagement and collaboration skills
Delivery & Impact
- Ability to manage research activities independently and deliver outcomes
- Experience working in cross‑functional Agile teams
- Comfortable handling multiple priorities in a fast‑paced environment
Preferred Qualifications
- Experience working on Beta phase or live service improvements
- Familiarity with tools for research, prototyping and analytics
- Background in UX, Human‑Computer Interaction, Psychology or related fields
Commitment to Diversity & Inclusion
At Scrumconnect Consulting, we actively welcome applications from women, people from ethnic minority backgrounds, disabled people, those returning after a career break and anyone who is currently underrepresented in senior data and analytics roles. We are a Disability Confident Level 1 employer and are committed to providing reasonable adjustments throughout the recruitment process. If you do not meet every requirement listed but feel this role is a strong match for your skills and experience, we encourage you to apply. Technical depth and genuine curiosity for data matter as much as any individual tool or qualification. Please reach out to discuss flexible working or reasonable adjustments at any stage of the recruitment process.
Lead User Researcher - Beta Phase & Cross-Functional Impact in Staines employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer, renowned for its commitment to user-centred design and agile delivery, making a tangible impact on over 40 million UK citizens. With a strong focus on employee growth, we foster a collaborative work culture that values diversity and inclusion, offering opportunities for professional development in a dynamic environment. Join us in our mission to create technology that truly makes a difference while enjoying the benefits of flexible working arrangements and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Lead User Researcher - Beta Phase & Cross-Functional Impact in Staines
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to user research. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your work! Create a portfolio that highlights your user research projects, methodologies, and outcomes. This will help you stand out and demonstrate your expertise to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead User Researcher - Beta Phase & Cross-Functional Impact in Staines
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Lead User Researcher role. Highlight your experience in user research and how it aligns with Scrumconnect's focus on user-centred design. We want to see how you can make a difference!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that showcase your proficiency in user research methods and your ability to translate findings into actionable insights. This is your chance to shine!
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and ensure your communication is easy to understand. Remember, we value excellent storytelling skills, so make your narrative engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re genuinely interested in joining our team at Scrumconnect!
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your User Research Methods
Make sure you’re well-versed in various user research methods, both qualitative and quantitative. Be ready to discuss how you've applied these techniques in past projects, especially in a digital product environment.
✨Showcase Your Collaboration Skills
Since this role involves working closely with cross-functional teams, prepare examples of how you've successfully collaborated with product managers, designers, and developers. Highlight your ability to communicate insights clearly to both technical and non-technical audiences.
✨Prepare for Agile Discussions
Brush up on Agile methodologies and be prepared to discuss how your research activities align with Agile practices. Share experiences where you’ve adapted your research approach to fit within an Agile framework.
✨Demonstrate Your Impact
Be ready to talk about how your user research has influenced product decisions in the past. Use specific examples to illustrate how your insights led to actionable changes that improved user experience.
