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For Companies At a Glance
- Tasks: Redesign and improve content for user-centred digital services.
- Company: Award-winning SME consultancy dedicated to impactful public services.
- Benefits: Flexible work-life balance, collaborative culture, and professional growth opportunities.
- Other info: Mandatory travel to Newcastle 3 days a week; inclusive workplace.
- Why this job: Make a real difference in public services while working with diverse teams.
- Qualifications: Strong experience in content design and user research skills.
The predicted salary is between 40000 - 50000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance as we do in our mission to make public services simpler, faster, and more accessible. Collaborative, entrepreneurial, and dedicated to problem-solving, we bring the step-change our customers need to sustain innovation.
About the Role
We are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Mandatory travel to Newcastle is required 3 days per week.
Key Responsibilities
- Understand and benchmark the current content against standards and best practices.
- Map and document current user journeys, validating them with internal and external stakeholders.
- Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities.
- Capture stakeholder insights and combine them with user research to establish design principles.
- Redesign content based on best practice, accessibility, and user-centred design standards.
- Agree the revised content with stakeholders and test it with a range of users.
- Iterate content based on user research findings and other feedback.
- Clearly articulate user needs and how content standards will be implemented.
- Conduct detailed playback and seek agreement on new content with stakeholders.
- Document lessons learned throughout the process.
- Develop and agree a content strategy and governance process for future changes.
- Deliver a complete handover to internal teams.
Skills and Experience
- Strong experience working as a Content Designer in multidisciplinary digital teams.
- Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards.
- Experience with user research and usability testing, using insights to iterate content.
- Ability to collaborate effectively with stakeholders, product teams, and developers.
- Excellent communication skills to explain design decisions and gain buy-in.
- Familiarity with content management systems and version control tools.
- Experience working in Agile environments and contributing to sprint activities.
What We Value
At Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.
Senior Content Designer employer: Scrumconnect Consulting
Contact Detail:
Scrumconnect Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Content Designer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their mission and values, especially how they relate to user-centred design. We want you to show them that you’re not just a fit for the role, but also for their culture!
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of a Senior Content Designer. We suggest rehearsing common interview questions and even asking a friend to do a mock interview with you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Content Designer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Content Designer role. Highlight your experience with user-centred design and how you've tackled similar projects in the past. We want to see how you can bring your unique skills to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Include examples of content you've designed that meets GDS and GOV.UK standards. We love seeing real-world applications of your expertise, so let us know how you've made an impact in previous roles.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. Remember, as a Content Designer, your ability to communicate effectively is crucial, so show us what you’ve got right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Scrumconnect and our culture!
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your Content Standards
Familiarise yourself with GDS and GOV.UK content standards before the interview. Be ready to discuss how your previous work aligns with these guidelines and how you can apply them to improve content at Scrumconnect.
✨Showcase Your User-Centred Approach
Prepare examples of how you've used user research and feedback to iterate on content in the past. Highlight specific projects where you mapped user journeys and how that informed your design decisions.
✨Collaborate Like a Pro
Demonstrate your ability to work with diverse teams by sharing experiences where you effectively collaborated with stakeholders, product teams, and developers. Emphasise your communication skills and how you gained buy-in for your ideas.
✨Be Ready to Discuss Strategy
Think about how you would approach developing a content strategy and governance process for future changes. Be prepared to share your thoughts on best practices for continuous improvement and how you would document lessons learned.