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For Companies At a Glance
- Tasks: Design and implement solutions for field service operations and optimize resource scheduling.
- Company: Join Scrumconnect, a forward-thinking team focused on innovative Microsoft Dynamics 365 solutions.
- Benefits: Enjoy flexible remote work with occasional office visits and competitive pay.
- Why this job: Work with cutting-edge tech in a dynamic environment while enhancing customer service experiences.
- Qualifications: 3+ years of experience in Microsoft Dynamics 365 Field Service; certification preferred.
- Other info: Immediate joiners are preferred for this 12-month fixed-term contract.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Job Title: Microsoft Dynamics 365 Field Service Architect
Location: UK (Remote with monthly 1-2 visits to Scrumconnect office)
Employment Type: Fixed-Term Contract (12 months)
Immediate Joiners Preferred
Pay: Industry standards
About the Role
We are seeking an experienced Microsoft Dynamics 365 Field Service Architect to join our team. In this role, you will play a key part in designing and implementing solutions that enhance field service operations, ensuring seamless scheduling, resource optimization, and exceptional customer service. Your expertise will enable our clients to meet customer demands efficiently while leveraging cutting-edge technologies.
Key Responsibilities
- Solution Implementation:
- Design and implement solutions to schedule resources effectively to meet customer requirements.
- Optimize resource utilization by aligning skills, locations, and availability.
- Equip frontline workers with tools and information for delivering exceptional service.
- Build and maintain service histories for customer assets.
- Configuration and Customization:
- Configure default administration areas of the Field Service application.
- Set up and optimize resources, scheduling (Universal Resource Scheduling), and service agreements.
- Manage work orders, incident types, and bookings for seamless operations.
- Configure customer assets and integrate them into the service lifecycle.
- Install and configure the Field Service mobile app for on-the-go support.
- Enhancements and Continuous Improvement:
- Enhance Field Service applications based on evolving customer requirements.
- Collaborate with stakeholders to identify opportunities for innovation and optimization.
Essential Skills and Qualifications
- Experience:
- A minimum of 3 years of hands-on experience in Microsoft Dynamics 365 Field Service implementations.
- Technical Expertise:
- Proficiency in D365 Field Services and Power Platform.
- Strong understanding of resource scheduling, work order management, and mobile app configurations.
- Certification:
- Preferably MB-240: Microsoft Dynamics 365 Field Service Functional Consultant Associate certification.
- Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and stakeholder management abilities.
Why Join Us?
- Opportunity to work with cutting-edge technologies in a dynamic environment.
- Flexible remote working with occasional visits to our office.
- Be part of a forward-thinking team dedicated to delivering exceptional solutions.
Scrumconnect Consulting | Microsoft Dynamics 365 Field Service Architect employer: Scrumconnect Consulting
Contact Detail:
Scrumconnect Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scrumconnect Consulting | Microsoft Dynamics 365 Field Service Architect
✨Tip Number 1
Familiarize yourself with the latest features and updates in Microsoft Dynamics 365 Field Service. This will not only enhance your understanding but also demonstrate your commitment to staying current in the field during discussions.
✨Tip Number 2
Network with professionals in the Microsoft Dynamics community. Engaging with others who have experience in Field Service implementations can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific case studies or projects where you successfully implemented D365 Field Service solutions. Highlighting your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving skills by thinking of innovative solutions to common challenges in field service operations. Being able to articulate these ideas can impress interviewers and demonstrate your proactive approach.
We think you need these skills to ace Scrumconnect Consulting | Microsoft Dynamics 365 Field Service Architect
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Microsoft Dynamics 365 Field Service Architect position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your hands-on experience with Microsoft Dynamics 365 Field Service implementations. Provide specific examples of how you've designed and implemented solutions that improved field service operations.
Showcase Technical Skills: Make sure to detail your proficiency in D365 Field Services and Power Platform. Mention any relevant certifications, such as the MB-240: Microsoft Dynamics 365 Field Service Functional Consultant Associate certification, to strengthen your application.
Communicate Soft Skills: Since strong communication and stakeholder management abilities are essential for this role, include examples in your application that demonstrate your problem-solving skills and ability to collaborate effectively with others.
How to prepare for a job interview at Scrumconnect Consulting
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Microsoft Dynamics 365 Field Service. Highlight specific projects where you implemented solutions, focusing on resource scheduling and work order management.
✨Demonstrate Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you overcame them. This will showcase your analytical abilities and your approach to enhancing field service operations.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts or stakeholder management strategies.
✨Familiarize Yourself with the Company
Research Scrumconnect and understand their values and mission. Be ready to discuss how your skills and experiences align with their goals, particularly in delivering exceptional customer service.
