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- Tasks: As a Performance Analyst, you'll analyse data to improve digital services and user experiences.
- Company: Join Scrumconnect Consulting, an award-winning tech consulting firm impacting millions in the UK.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration in a dynamic team.
- Why this job: Make a real difference by enhancing digital services that affect over 40 million citizens.
- Qualifications: 5+ years in performance analysis, strong skills in Power BI and Azure Data Services required.
- Other info: Ideal for those passionate about data-driven insights and improving public sector services.
The predicted salary is between 28800 - 48000 £ per year.
Direct message the job poster from Scrumconnect Consulting
Job Title: Performance Analyst – SFIA Level 4
Location: Manchester / Leeds / Sheffield (Hybrid Working)
Contract Type: 6-month Contract (Inside IR35)
Start Date: 11 August 2025
Security Clearance: BPSS
Reporting To: Senior Performance Analyst, Collaboration and Communication Services (C&CS)
Overview
We are seeking a Performance Analyst to support the Digital Workplace Function, specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team.
Responsibilities
- Lead the development of performance measurement frameworks and meaningful KPIs.
- Apply quantitative and qualitative data analysis to drive service improvement.
- Work closely with stakeholders, user researchers, and service teams to deliver actionable insights.
- Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences.
- Interpret and analyse user data to guide service design and delivery decisions.
- Support the collection, validation, preparation, and cleansing of data.
- Use Power BI, Google Analytics, Looker Studio, and Azure Data Services to build dashboards and performance reports.
- Leverage BigQuery and Google Tag Manager for advanced data analysis, tracking, and reporting.
- Ensure compliance with digital service standards and accessibility principles.
Essential Skills and Experience
- Demonstrated 5+ years of experience in performance analysis or similar roles.
- Strong technical capability in Microsoft Power BI, statistical analysis, hypothesis testing, and significance evaluation.
- Experience in designing and implementing performance frameworks and KPIs.
- Skilled in user-centred analysis, translating user research and behaviour into strategic insight.
- Excellent communication skills with the ability to present complex data clearly.
- Familiarity with data quality assurance and preparation best practices.
- Experience in public sector, internal services, or large-scale digital transformation.
- Exposure to agile environments and iterative delivery.
- Understanding of data privacy, security, and governance frameworks.
Working Arrangements
- Hybrid working from Manchester, Leeds, or Sheffield (site attendance may be required).
- BPSS clearance required prior to onboarding.
- Hands-on use of internal platforms including Microsoft Azure and Power BI for accessing and processing staff activity data.
Engagement Model
- Inside IR35
Role Details
- Seniority level: Associate
- Employment type: Contract
- Job function: Analyst
- Industries: Software Development
We’re running this as part of Scrumconnect Consulting’s jobs board; referrals increase your chances of interviewing.
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Performance Analyst employer: Scrumconnect Consulting
Contact Detail:
Scrumconnect Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Analyst
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Microsoft Power BI and Azure Data Services. Having hands-on experience or even completing relevant online courses can give you a significant edge during discussions.
✨Tip Number 2
Understand the public sector context in which Scrumconnect operates. Research recent projects they've undertaken and be prepared to discuss how your skills can contribute to similar initiatives, especially in enhancing user experiences.
✨Tip Number 3
Network with current or former employees of Scrumconnect Consulting on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to demonstrate your analytical skills through practical examples. Be ready to discuss specific instances where you've developed performance measurement frameworks or KPIs, and how those efforts led to tangible improvements.
We think you need these skills to ace Performance Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Performance Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your 5+ years of experience in performance analysis or similar roles. Provide specific examples of how you've developed performance measurement frameworks, applied data analysis, and communicated insights effectively.
Showcase Technical Skills: Make sure to mention your proficiency in Microsoft Power BI and Azure Data Services. Include any relevant projects where you used these tools to build dashboards or reports, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for the role and the company. Discuss how your skills can contribute to Scrumconnect Consulting's mission of enhancing user experience through data-driven insights.
How to prepare for a job interview at Scrumconnect Consulting
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Performance Analyst. Familiarise yourself with performance measurement frameworks, KPIs, and the tools mentioned in the job description, such as Power BI and Azure Data Services.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with quantitative and qualitative data analysis. Be ready to provide examples of how you've used data to drive service improvements and how you communicate complex data clearly to different audiences.
✨Engage with Stakeholders
Highlight your experience working with stakeholders and user researchers. Discuss how you’ve collaborated with teams to deliver actionable insights and how you interpret user data to guide service design.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice explaining your past projects and analyses in a clear and concise manner. Tailor your messaging to suit different audiences, showcasing your ability to present complex information effectively.
