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For Companies At a Glance
- Tasks: Analyse performance data to drive improvements and support decision-making.
- Company: Dynamic company focused on collaboration and communication services.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Why this job: Join a team that values your insights and helps shape the future of performance analysis.
- Qualifications: Experience in data analysis and strong communication skills.
- Other info: Exciting 6-month contract with potential for further opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Location- Newcastle, Manchester Sheffield or Leeds
About Scrumconnect Consulting
Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives.
We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation.
3 ways we are different
We\’re not just a consultancy. We\’re a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients.
All our people are highly experienced. Our consultants typically have at least 10 years\’ experience solving complex business problems.
Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning.
Performance Analysts
Working within, and contributing to, the overall user centred design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have the following essential skills:
- Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics.
- Able to track/measure customer behaviour and use data to inform iterative service changes. Follow a process of continual iteration and measurement to monitor, iterate and improve.
- Strong communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions.
- Skilled in analysing data from web analytics tooling such as, Google Analytics.
- Validate/assure the implementation of web analytics.
- Identify additional data sources that can be used to measure performance.
Typical Performance Analyst Experience required includes:
- Experience in Agile. Working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams, to ensure the team have access to the best evidence possible and are using it in designing and optimising the service.
- Experience of building team capability through role modelling, mentoring, and coaching.
- Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way.
- Interpret A/B and multivariate testing to enable the effects of changes to the service to be tested and to support iterative improvements.
- Be an expert in digital performance analysis and the configuration and deployment of digital analytics solutions, such as Google analytics.
- Influence teams to ensure trials and iterations are designed so that reliable and trustworthy evidence will be produced, and ensure findings are robust (e.g. tested for statistical significance before they are delivered).
- Work with agile teams to make sure their service meets the performance requirements in relation to analytics set out in the Digital by Default Service Standard.
- Proficient in SQL.
Contact Detail:
Scrumconnect Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former Performance Analysts on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've used data to drive performance improvements in past roles. We want to see your thought process!
✨Tip Number 3
Showcase your soft skills! As a Performance Analyst, communication is key. Practice explaining complex data insights in simple terms. This will help us see how you can collaborate effectively with the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Performance Analyst
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your Numbers
As a Performance Analyst, you'll be dealing with data all the time. Brush up on key metrics and performance indicators relevant to the role. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Understand the Business Context
Familiarise yourself with the company’s goals and how the Performance Analyst role fits into the bigger picture. This will help you tailor your answers and show that you're not just about numbers but also understand their impact on the business.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or analyse case studies. Practise articulating your thought process clearly, as this will demonstrate your analytical skills and ability to communicate effectively.
✨Showcase Your Collaboration Skills
Since you'll be working closely with the Senior Performance Analyst and other teams, highlight your experience in collaboration. Share examples of how you've successfully worked with others to achieve common goals, especially in a hybrid working environment.