At a Glance
- Tasks: Analyse performance data to enhance digital services and user experience.
- Company: Join a dynamic team focused on collaboration and communication in the digital workplace.
- Benefits: Enjoy hybrid working options and gain valuable experience in a supportive environment.
- Why this job: Make a real impact by driving service improvements through data insights and analysis.
- Qualifications: 5+ years in performance analysis with strong skills in data tools like Power BI and Google Analytics.
- Other info: Contract role for 6 months, requiring BPSS clearance before starting.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Performance Analyst – SFIA Level 4
Location: Manchester / Leeds / Sheffield (Hybrid Working)
Contract Type: 6-month Contract (Inside IR35)
Start Date: 11 August 2025
Security Clearance: BPSS
Reporting To: Senior Performance Analyst, Collaboration and Communication Services (C&CS)
Role Summary:
We are seeking a Performance Analyst to support the Digital Workplace Function, specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team.
Key Responsibilities:
- Lead the development of performance measurement frameworks and meaningful KPIs.
- Apply quantitative and qualitative data analysis to drive service improvement.
- Work closely with stakeholders, user researchers, and service teams to deliver actionable insights.
- Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences.
- Interpret and analyse user data to guide service design and delivery decisions.
- Support the collection, validation, preparation, and cleansing of data.
- Use Power BI, Google Analytics, Looker Studio, and Azure Data Services to build dashboards and performance reports.
- Leverage BigQuery and Google Tag Manager for advanced data analysis, tracking, and reporting.
- Ensure compliance with digital service standards and accessibility principles.
Essential Skills and Experience:
- Demonstrated 5+ years of experience working within performance analysis or similar roles.
- Strong technical capability in:
- Microsoft Power BI
- Microsoft Azure Data Services
- Google Analytics, Google Tag Manager, BigQuery, Looker Studio
- Statistical analysis, hypothesis testing, and significance evaluation
- Experience in designing and implementing performance frameworks and KPIs.
- Skilled in user-centred analysis, translating user research and behaviour into strategic insight.
- Excellent communication skills with the ability to present complex data clearly.
- Familiarity with data quality assurance and preparation best practices.
Desirable Skills:
- Experience in public sector, internal services, or large-scale digital transformation.
- Exposure to agile environments and iterative delivery.
- Understanding of data privacy, security, and governance frameworks.
Working Arrangements:
- Hybrid working from Manchester, Leeds, or Sheffield (site attendance may be required).
- Contract duration: 6 months
- BPSS clearance required prior to onboarding.
- Hands-on use of internal platforms including Microsoft Azure and Power BI for accessing and processing staff activity data.
Engagement Model:
- Inside IR35
Performance Analyst employer: Scrumconnect Consulting
Contact Detail:
Scrumconnect Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Analyst
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Power BI and Google Analytics. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the performance analysis field, especially those who have experience in public sector roles. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data analysis to drive service improvements in previous roles. Tailoring your experiences to align with the responsibilities outlined in the job description will demonstrate your suitability.
✨Tip Number 4
Stay updated on the latest trends in digital workplace technologies and performance measurement frameworks. Being knowledgeable about current best practices will show your commitment to the field and your readiness to contribute effectively.
We think you need these skills to ace Performance Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in performance analysis, particularly with tools like Power BI and Google Analytics. Emphasise your ability to develop performance measurement frameworks and KPIs.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Performance Analyst role and how your skills align with the job requirements. Mention specific projects or experiences that demonstrate your analytical capabilities and communication skills.
Showcase Technical Skills: Clearly outline your technical skills related to Microsoft Azure Data Services, BigQuery, and statistical analysis. Provide examples of how you've used these tools in previous roles to drive service improvement.
Prepare for Potential Questions: Anticipate questions related to your experience with data analysis and performance measurement. Be ready to discuss how you have communicated complex data insights to varied audiences and how you ensure data quality.
How to prepare for a job interview at Scrumconnect Consulting
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft Power BI, Azure Data Services, and Google Analytics during the interview. Be prepared to discuss specific projects where you applied these tools to derive insights or improve performance.
✨Prepare for Data Analysis Questions
Expect questions that assess your ability to conduct quantitative and qualitative data analysis. Brush up on statistical analysis techniques and be ready to explain how you've used them to drive service improvements in past roles.
✨Communicate Clearly
Since the role requires clear communication of complex data, practice explaining your previous analyses in simple terms. Tailor your explanations to different audiences, as you might need to present to both technical and non-technical stakeholders.
✨Understand User-Centred Analysis
Familiarise yourself with user-centred design principles and be ready to discuss how you've translated user research into actionable insights. This will demonstrate your ability to align performance metrics with user needs.