At a Glance
- Tasks: Join us as a Performance Analyst to enhance digital services through data-driven insights.
- Company: Be part of a dynamic team within the Digital Workplace Function, focusing on collaboration and communication.
- Benefits: Enjoy hybrid working options and gain hands-on experience with cutting-edge tools like Power BI and Google Analytics.
- Why this job: This role offers a chance to make a real impact on user experience while developing your analytical skills.
- Qualifications: 5+ years in performance analysis, strong technical skills in data tools, and excellent communication abilities required.
- Other info: Contract is 6 months, BPSS clearance needed before starting, and you'll work in a supportive, multi-disciplinary team.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Performance Analyst – SFIA Level 4
Location: Manchester / Leeds / Sheffield (Hybrid Working)
Contract Type: 6-month Contract (Inside IR35)
Start Date: 11 August 2025
Security Clearance: BPSS
Reporting To: Senior Performance Analyst, Collaboration and Communication Services (C&CS)
Role Summary:
We are seeking a Performance Analyst to support the Digital Workplace Function, specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team.
Key Responsibilities:
- Lead the development of performance measurement frameworks and meaningful KPIs.
- Apply quantitative and qualitative data analysis to drive service improvement.
- Work closely with stakeholders, user researchers, and service teams to deliver actionable insights.
- Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences.
- Interpret and analyse user data to guide service design and delivery decisions.
- Support the collection, validation, preparation, and cleansing of data.
- Use Power BI, Google Analytics, Looker Studio, and Azure Data Services to build dashboards and performance reports.
- Leverage BigQuery and Google Tag Manager for advanced data analysis, tracking, and reporting.
- Ensure compliance with digital service standards and accessibility principles.
Essential Skills and Experience:
- Demonstrated 5+ years of experience working within performance analysis or similar roles.
- Strong technical capability in:
- Microsoft Power BI
- Microsoft Azure Data Services
- Google Analytics, Google Tag Manager, BigQuery, Looker Studio
- Statistical analysis, hypothesis testing, and significance evaluation
- Experience in designing and implementing performance frameworks and KPIs.
- Skilled in user-centred analysis, translating user research and behaviour into strategic insight.
- Excellent communication skills with the ability to present complex data clearly.
- Familiarity with data quality assurance and preparation best practices.
Desirable Skills:
- Experience in public sector, internal services, or large-scale digital transformation.
- Exposure to agile environments and iterative delivery.
- Understanding of data privacy, security, and governance frameworks.
Working Arrangements:
- Hybrid working from Manchester, Leeds, or Sheffield (site attendance may be required).
- Contract duration: 6 months
- BPSS clearance required prior to onboarding.
- Hands-on use of internal platforms including Microsoft Azure and Power BI for accessing and processing staff activity data.
Engagement Model:
- Inside IR35
Locations
Performance Analyst employer: Scrumconnect Consulting
Contact Detail:
Scrumconnect Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Analyst
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Power BI and Google Analytics. Having hands-on experience or even completing online tutorials can give you a significant edge during discussions with our team.
✨Tip Number 2
Understand the importance of performance measurement frameworks and KPIs. Be prepared to discuss how you've developed or implemented these in past roles, as this will demonstrate your capability to enhance user experiences effectively.
✨Tip Number 3
Brush up on your communication skills, especially in presenting complex data. We value clear communication, so think about examples where you've successfully conveyed insights to varied audiences.
✨Tip Number 4
Network with professionals in the field of performance analysis, particularly those who have experience in public sector or digital transformation projects. This can provide you with valuable insights and potentially useful connections that could help you in the application process.
We think you need these skills to ace Performance Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in performance analysis, particularly with tools like Power BI and Google Analytics. Emphasise your ability to develop performance measurement frameworks and KPIs.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Performance Analyst role and how your skills align with the job description. Mention specific projects or experiences that demonstrate your analytical capabilities and communication skills.
Showcase Technical Skills: Clearly outline your technical skills related to Microsoft Azure Data Services, BigQuery, and statistical analysis. Provide examples of how you've used these tools in previous roles to drive service improvement.
Prepare for Potential Questions: Think about how you would answer questions related to user-centred analysis and data quality assurance. Be ready to discuss your approach to interpreting user data and how it informs service design decisions.
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your Tools
Familiarise yourself with the tools mentioned in the job description, such as Power BI, Google Analytics, and Azure Data Services. Be prepared to discuss your experience with these platforms and how you've used them to derive insights in previous roles.
✨Showcase Your Analytical Skills
Prepare examples of how you've applied quantitative and qualitative data analysis in past projects. Highlight specific instances where your analysis led to service improvements or informed decision-making.
✨Communicate Clearly
Practice explaining complex data in simple terms. During the interview, demonstrate your ability to tailor your communication style to different audiences, as this is crucial for a Performance Analyst role.
✨Understand User-Centred Analysis
Be ready to discuss your approach to user-centred analysis. Share experiences where you translated user research into actionable insights, and how this has impacted service design and delivery.