Scrumconnect Consulting seeks a Senior User Researcher to lead research for a Generative AI platform serving a UK government department. Focus areas include user trust, AI interaction, and human-in-the-loop decision support, with a strong emphasis on GOV.UK Service Standard expectations.
You will plan across discovery to live phases, synthesize insights for product, UX and engineering, and ensure research outputs meet evidentiary requirements for service assessments.
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Senior User Researcher — AI & RAG Platform (Public Sector) in Newcastle upon Tyne employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer, offering a dynamic work culture that prioritises innovation and user-centred design. Located in the heart of the UK, we provide our Data Analysts with opportunities for professional growth through hands-on experience with cutting-edge technologies and a commitment to diversity and inclusion. Our supportive environment fosters collaboration and creativity, ensuring that every team member can contribute meaningfully to projects that impact millions of lives.
