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- Tasks: Lead the development of performance metrics and analyse data to improve digital services.
- Company: Award-winning software consultancy focused on impactful public sector projects.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Why this job: Join a community dedicated to innovation and improving millions of lives through technology.
- Qualifications: Experience in Agile, strong communication skills, and proficiency in SQL and web analytics.
- Other info: Collaborative culture with a focus on continuous learning and mentorship.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newcastle, Manchester, Sheffield or Leeds
About Scrumconnect Consulting: Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation.
3 ways we are different:
- We're not just a consultancy. We're a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients.
- All our people are highly experienced. Our consultants typically have at least 10 years' experience solving complex business problems.
- Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning.
Performance Analysts: Working within, and contributing to, the overall user centred design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have the following essential skills:
- Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics.
- Able to track/measure customer behaviour and use data to inform iterative service changes. Follow a process of continual iteration and measurement to monitor, iterate and improve.
- Strong communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions.
- Skilled in analysing data from web analytics tooling such as Google Analytics.
- Validate/assure the implementation of web analytics.
- Identify additional data sources that can be used to measure performance.
Typical Performance Analyst Experience required includes:
- Experience in Agile. Working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams, to ensure the team have access to the best evidence possible and are using it in designing and optimising the service.
- Experience of building team capability through role modelling, mentoring, and coaching.
- Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way.
- Interpret A/B and multivariate testing to enable the effects of changes to the service to be tested and to support iterative improvements.
- Be an expert in digital performance analysis and the configuration and deployment of digital analytics solutions, such as Google Analytics.
- Influence teams to ensure trials and iterations are designed so that reliable and trustworthy evidence will be produced, and ensure findings are robust (e.g. tested for statistical significance before they are delivered).
- Work with agile teams to make sure their service meets the performance requirements in relation to analytics set out in the Digital by Default Service Standard.
- Proficient in SQL.
Performance Analyst in Newcastle upon Tyne employer: Scrumconnect Consulting
Contact Detail:
Scrumconnect Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Analyst in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Performance Analyst role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your performance metrics and dashboards. We love seeing real examples of how you've used data to drive decisions, so make sure to highlight your best work.
✨Tip Number 3
Prepare for interviews by practising common questions related to performance analysis. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who want to join our community.
We think you need these skills to ace Performance Analyst in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Performance Analysis: When writing your application, let your enthusiasm for performance analysis shine through! Share specific examples of how you've used data to drive decisions and improve services. We love seeing candidates who are genuinely excited about making a difference.
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight your experience with Agile teams and digital analytics tools like Google Analytics. This helps us see how you fit into our community!
Be Clear and Concise: We appreciate clarity! Use straightforward language and get straight to the point in your application. Avoid jargon unless it’s relevant to the role. This makes it easier for us to understand your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at Scrumconnect Consulting!
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your Metrics
Before the interview, brush up on key performance metrics and KPIs relevant to the role. Be ready to discuss how you've developed and used these in past projects. This shows you understand the core of what a Performance Analyst does.
✨Showcase Your Communication Skills
Prepare examples of how you've communicated complex data insights to non-technical stakeholders. Use clear, concise language and be ready to explain how your insights led to actionable changes. This will highlight your ability to bridge the gap between data and decision-making.
✨Familiarise Yourself with Agile Methodologies
Since the role involves working in Agile teams, make sure you can talk about your experience with Agile practices. Share specific instances where you collaborated with cross-functional teams and how that contributed to successful project outcomes.
✨Demonstrate Your Analytical Skills
Be prepared to discuss your experience with web analytics tools like Google Analytics. Bring examples of how you've tracked customer behaviour and used data to inform service improvements. This will show your technical expertise and your commitment to user-centred design.