At a Glance
- Tasks: Design and improve user-focused content for impactful digital services.
- Company: Award-winning consultancy dedicated to enhancing public services across the UK.
- Benefits: Flexible work-life balance, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team committed to innovation and continuous improvement.
- Why this job: Make a real difference in public services while collaborating with diverse teams.
- Qualifications: Experience in content design and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
About Scrumconnect Consulting: Scrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user‑centred digital services that improve millions of lives. We take as much pride in our people, culture, and work‑life balance as we do in our mission to make public services simpler, faster, and more accessible. Collaborative, entrepreneurial, and dedicated to problem‑solving, we bring the step‑change our customers need to sustain innovation.
About The Role: We are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long‑term strategy for continuous improvement. Mandatory travel to Newcastle is required 3 days per week.
Key Responsibilities:- Understand and benchmark the current content against standards and best practices.
- Map and document current user journeys, validating them with internal and external stakeholders.
- Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities.
- Capture stakeholder insights and combine them with user research to establish design principles.
- Redesign content based on best practice, accessibility, and user‑centred design standards.
- Agree the revised content with stakeholders and test it with a range of users.
- Iterate content based on user research findings and other feedback.
- Clearly articulate user needs and how content standards will be implemented.
- Conduct detailed playback and seek agreement on new content with stakeholders.
- Document lessons learned throughout the process.
- Develop and agree a content strategy and governance process for future changes.
- Deliver a complete handover to internal teams.
- Strong experience working as a Content Designer in multidisciplinary digital teams.
- Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards.
- Experience with user research and usability testing, using insights to iterate content.
- Ability to collaborate effectively with stakeholders, product teams, and developers.
- Excellent communication skills to explain design decisions and gain buy‑in.
- Familiarity with content management systems and version control tools.
- Experience working in Agile environments and contributing to sprint activities.
What We Value: At Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.
Content Designer in Newcastle upon Tyne employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a collaborative and inclusive work culture. With a strong focus on user-centred design and impactful public service projects, employees benefit from meaningful work that improves lives while enjoying a healthy work-life balance. The company also provides ample opportunities for career development and values diversity, making it a rewarding place to build a fulfilling career in content design.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work as a Content Designer. Include case studies that demonstrate your process and how you’ve improved user experiences. This will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to content design. Think about how you can articulate your experience with user research and collaboration. We want to see how you think and solve problems!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the team at Scrumconnect.
We think you need these skills to ace Content Designer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Content:Make sure your application reflects the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our mission to improve public services, so don’t hold back on showcasing your relevant experience!
Showcase Your User-Centred Approach:As a Content Designer, it’s crucial to highlight your understanding of user needs. Share examples of how you've used user research and feedback to iterate on content. This will show us that you can create accessible and impactful content that resonates with users.
Be Clear and Concise:We appreciate clarity! When writing your application, keep your language straightforward and to the point. Avoid jargon unless it’s necessary, and remember that we’re looking for content that is easy to understand and meets GDS standards.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Scrumconnect and what we stand for.
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your Content Standards
Familiarise yourself with GDS and GOV.UK content standards before the interview. Be ready to discuss how your previous work aligns with these guidelines and how you can apply them in your role as a Content Designer.
✨Showcase Your User-Centred Approach
Prepare examples of how you've used user research and feedback to iterate on content. Highlight specific projects where you mapped user journeys and how that informed your design decisions.
✨Collaborate Like a Pro
Demonstrate your ability to work with multidisciplinary teams. Share experiences where you effectively collaborated with stakeholders, product teams, and developers to achieve project goals.
✨Communicate Clearly
Practice articulating your design decisions and the rationale behind them. Clear communication is key, so be prepared to explain how you would gain buy-in from stakeholders and ensure everyone is on the same page.
