Job Description
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we build innovative digital services that matter.
Role Overview
We are looking for a Lead Infrastructure Engineer to support, maintain and optimise the BMC Helix platform suite and the AutoSys Workload Automation estate, providing infrastructure engineering expertise and technical leadership across critical tooling services.
This is a hands-on, delivery-focused role operating in structured and governed environments where service availability, stability and operational effectiveness are critical.
Location
Manchester or Birmingham
Salary
£70,000
Contract Type
Permanent
Clearance
Active SC clearance required
Key Responsibilities
- Support, maintain and optimise the BMC Helix suite, including Helix Operations Manager (BHOM), Helix Capacity Optimisation (BHCO) and Helix Discovery
- Maintain operational support for the AutoSys Workload Automation estate
- Develop and implement Infrastructure as Code solutions supporting Flexera SaaS integration
- Provide technical leadership and engineering expertise to keep strategic workstreams moving while maintaining BAU services
- Drive service improvement activities to maximise value from the Helix implementation
- Support service availability, stability and operational effectiveness across tooling services
- Contribute to out-of-hours support arrangements and improve team resilience
- Participate in the out-of-hours support rota
- Support and guide operational teams
Essential Skills & Experience
- Demonstrable experience of one or more of the following:
- AutoSys Workload Automation (WLA)
- BMC Helix Operations Manager (BHOM)
- BMC Helix Capacity Optimisation (BHCO)
- BMC Helix Discovery
- Infrastructure as Code (IaC)
- DevOps engineering practices
- Experience of infrastructure support and engineering in enterprise or regulated environments
- Ability to provide technical leadership and mentor engineers
- Willingness to participate in an out-of-hours support rota
- Active SC clearance
Desirable
- Experience with the Flexera Software Asset Management platform
- Public-sector or large programme delivery experience
- Familiarity with GDS
Scope & Accountability
- Responsible for hands-on engineering, support and optimisation of the Helix and AutoSys platforms
- Provides technical leadership to engineers while maintaining BAU service levels
- Accountable for timely delivery of agreed service improvement and engineering activities
- Contributes to out-of-hours support arrangements and team resilience
Our Commitment to Diversity & Inclusion
At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from under-represented communities, and those seeking flexible working arrangements.
As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.
Lead Infrastructure Engineer (Permanent) in Manchester employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer, offering a dynamic work culture that prioritises innovation and user-centred design. Located in the heart of the UK, we provide our Data Analysts with opportunities for professional growth through hands-on experience with cutting-edge technologies and a commitment to diversity and inclusion. Our supportive environment fosters collaboration and creativity, ensuring that every team member can contribute meaningfully to projects that impact millions of lives.
