At a Glance
- Tasks: Lead strategic partnerships and drive innovation in digital transformation projects.
- Company: Join a multi-award-winning consultancy making a real difference in the UK.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on collaboration and continuous improvement.
- Why this job: Be at the forefront of technology solutions that impact millions of lives.
- Qualifications: 10+ years in Business Relationship Management and strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.
We are passionate about user‑centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high‑quality, scalable solutions that truly matter.
The Lead Business Relationship Manager (Lead BRM) serves as a strategic partner between business functions and technology/service delivery teams. This role is responsible for building trusted stakeholder relationships, aligning business priorities with organisational capabilities, driving strategic initiatives, and ensuring delivery of business value. The Lead BRM oversees a portfolio of business relationships, mentors BRMs, and influences investment decisions, roadmaps, and transformation programmes.
Key Responsibilities
- Strategic Business Partnership: Act as the primary trusted advisor for senior business leaders. Develop deep understanding of business strategies, objectives, challenges, and opportunities. Translate business goals into actionable initiatives and technology‑enabled solutions. Facilitate strategic planning sessions and business capability assessments. Drive alignment between business priorities and enterprise strategy.
- Relationship Management: Build and maintain strong relationships with executive stakeholders and key decision‑makers. Serve as the escalation point for business concerns and service‑related issues. Foster collaboration across business units, IT, operations, and external partners. Conduct regular stakeholder reviews and business value assessments.
- Demand & Portfolio Management: Manage business demand intake and prioritise initiatives based on strategic value. Partner with PMO, product teams, and leadership to maintain investment roadmaps. Evaluate business cases, ROI, risks, and resource requirements. Ensure projects and programmes align with organisational objectives.
- Value Realisation & Transformation: Identify opportunities for innovation, process optimisation, and digital transformation. Champion continuous improvement initiatives across business functions. Track and measure business outcomes, KPIs, and value realisation. Advocate for business initiatives within governance and leadership forums.
- Leadership & Team Development: Lead and mentor Business Relationship Managers and Business Analysts. Establish BRM best practices, governance frameworks, and engagement models. Support talent development, coaching, and performance management. Promote a culture of customer‑centricity, collaboration, and accountability.
- Risk & Governance: Ensure compliance with organisational policies, regulatory requirements, and governance standards. Identify and mitigate business and operational risks. Participate in steering committees and executive governance boards. Support business continuity and change management activities.
Required Qualifications
- Bachelor's degree in Business Administration, Information Systems, Technology, or related field.
- 10+ years of experience in Business Relationship Management, Account Management, Consulting, Program Management, or related disciplines.
- 5+ years of experience managing senior stakeholders and cross‑functional initiatives.
- Proven experience leading strategic transformation programmes.
- Strong understanding of business processes, technology solutions, and organisational change management.
Preferred Qualifications
- Master's degree (MBA or equivalent).
- Certification in BRMP, CBRM, PMP, Agile, ITIL, or related disciplines.
- Experience working in global and matrix organisations.
- Exposure to digital transformation, cloud, AI, analytics, or enterprise platforms.
Key Competencies
- Executive Stakeholder Management
- Strategic Thinking
- Business Acumen
- Portfolio & Demand Management
- Leadership & Coaching
- Negotiation & Influence
- Change Management
- Financial & ROI Analysis
- Communication & Presentation Skills
- Conflict Resolution
- Innovation & Continuous Improvement
- Cross‑functional Collaboration
Success Metrics (KPIs)
- Stakeholder satisfaction score
- Business value delivered from strategic initiatives
- Portfolio delivery success rate
- Demand‑to‑delivery cycle time
- Adoption and realisation of business outcomes
- Team engagement and capability development
- Budget and investment optimisation
- Risk and compliance adherence
Our interview process
We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two‑stage process comprising a technical assessment and a values‑based interview with the hiring team. We aim to move quickly and will keep you informed at every stage.
Equal Opportunities
Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation.
Lead Business Relationship Manager employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer, offering a dynamic work culture that prioritises innovation and user-centred design. With a commitment to employee growth, we provide ample opportunities for professional development and mentorship, ensuring our team members thrive in their careers while making a meaningful impact on the lives of millions. Located at the heart of the UK's digital transformation efforts, our collaborative environment fosters creativity and strategic thinking, making it an ideal place for passionate individuals to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Business Relationship Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Lead Business Relationship Manager at Scrumconnect Consulting!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Scrumconnect Consulting or be willing to refer you for that Lead Business Relationship Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Scrumconnect Consulting who’s on the lookout for their next Lead Business Relationship Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Lead Business Relationship Manager role at Scrumconnect Consulting!
We think you need these skills to ace Lead Business Relationship Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Scrumconnect Consulting. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Scrumconnect Consulting
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Scrumconnect Consulting. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
