At a Glance
- Tasks: Create engaging content for websites, product interfaces, and marketing materials.
- Company: Join a multi-award-winning digital consultancy making a real impact.
- Benefits: Receive coaching, mentorship, and a clear growth path in your career.
- Other info: Inclusive team culture welcoming diverse backgrounds and experiences.
- Why this job: Shape user experiences and contribute to meaningful digital services for millions.
- Qualifications: Passion for writing clearly and a desire to learn and grow.
The predicted salary is between 25000 - 32000 £ per year.
About Scrumconnect Consulting:
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we deliver innovative digital services that matter.
What you’ll do:
- Design clear, accessible content for websites, product interfaces and service journeys (microcopy, forms, error messages, guidance, emails/SMS, help content).
- Support bids and proposals: craft concise answers, case studies, win themes and executive summaries that align to evaluation criteria and our tone of voice.
- Shape our website and blog: plan and publish pages, edit for plain English, optimise for search, and keep our case studies fresh.
- Create marketing copy: social posts, one-pagers, slide copy, event blurbs—always grounded in user value and measurable outcomes.
- Work in multidisciplinary teams: pair-write with designers and researchers, collaborate with product managers, engineers and subject experts.
- Champion accessibility and inclusion: write to WCAG-friendly patterns, use the GOV.UK/GDS style where appropriate, and test content with users.
- Measure and iterate: use analytics, feedback and user research insights to improve content over time.
- Learn fast: take part in critiques, content clinics and show-and-tells; capture and reuse patterns in a content library.
How you’ll be supported:
- Coaching & mentorship: you’ll be paired with a Senior Content Designer for regular 1:1s, shadowing and pair-writing.
- Clear growth path: from graduate to independent contributor—building a portfolio across delivery, bids and marketing.
- Community of practice: join our design community for critiques, templates, and cross-gov best practice.
What you’ll bring:
We’re not looking for a perfect CV—we’re looking for potential and curiosity. You might have studied English, Communications, UX, HCI, Psychology, Design… or something totally different. What matters is that you:
- Write simply and clearly, tailoring for web and product interfaces.
- Care about users and can show how you solved a problem with words.
- Organise information logically; you enjoy turning complex policy or process into step-by-step guidance.
- Edit ruthlessly and take feedback well.
- Collaborate with different disciplines and stakeholders.
- Manage your time across multiple small tasks and deadlines.
Nice-to-haves (teach-able if you’re keen):
- Familiarity with the GOV.UK Style Guide, GDS Service Standard and plain-English principles.
- Exposure to user research (note-taking, analysing findings, running content testing).
- Comfort with everyday tools like Google Docs, a CMS, Jira/Confluence, Figma, or basic analytics.
- Awareness of accessibility (e.g., headings, link text, reading age).
What success looks like:
- 3 months: you’re shipping small pieces of content with review; contributing to bid answers; publishing blog posts with guidance.
- 6 months: you own pages or flows end-to-end, propose improvements based on data, and draft first-pass bid sections.
- 12 months: you’re trusted to lead small content tasks independently, contribute to content patterns, and strengthen our tone across channels.
Our work & impact:
Scrumconnect is a mission-driven consultancy helping the public sector deliver accessible, reliable digital services. Our teams have supported services used by millions of citizens and have been recognised at national awards for impact and delivery. You’ll add your voice to that impact from day one.
Inclusion matters:
We’re building a team where everyone belongs. If you’re excited by this role but your experience doesn’t align perfectly with every point, please apply—you could be a great fit. We welcome career-changers and first-generation grads.
How to apply:
Send your CV and 2–3 short writing samples (or a portfolio). Links are fine.
Note: Candidates living near London: 1 day per week in the Staines office. Candidates not near London: 1 day per week in the Newcastle office. Newcastle-based candidates: 1 day per month in the Staines office, with the remaining weekly attendance in the Newcastle office. Please note: No travel expenses will be reimbursed.
Graduate Content Designer/Writer employer: Scrumconnect Consulting
At Scrumconnect Consulting, we pride ourselves on being an exceptional employer that champions creativity and collaboration in a vibrant work culture. Our commitment to employee growth is evident through tailored coaching and mentorship, as well as a clear progression path from graduate to independent contributor. With a focus on meaningful impact, our teams work on projects that enhance digital services for millions, all while fostering an inclusive environment where diverse voices are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Content Designer/Writer
✨Tip Number 1
Get your portfolio sorted! Showcase your best writing samples that highlight your ability to create clear, user-friendly content. Make sure to include a variety of formats, like web copy and marketing materials, to show off your versatility.
✨Tip Number 2
Network like a pro! Connect with professionals in the industry through LinkedIn or local meetups. Don’t be shy—reach out for informational interviews to learn more about their experiences and get insider tips on landing a role at places like Scrumconnect.
✨Tip Number 3
Practice your interview skills! Prepare for common questions related to content design and user experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you’ve tackled challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to impactful projects.
We think you need these skills to ace Graduate Content Designer/Writer
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique voice shine through! We want to see who you are, so don’t be afraid to inject a bit of personality into your CV and writing samples. Remember, we’re looking for potential and curiosity, not just a perfect CV.
Tailor Your Content:Make sure to tailor your writing samples to reflect the kind of content we create at Scrumconnect. Whether it’s clear web copy or engaging marketing material, show us how you can write simply and clearly while keeping user needs in mind.
Highlight Collaboration Skills:Since we work in multidisciplinary teams, it’s important to showcase your ability to collaborate. Mention any experiences where you’ve worked with others, whether in university projects or previous jobs, and how you contributed to achieving a common goal.
Keep It Concise:We love concise writing! When crafting your application, aim for clarity and brevity. Use bullet points where appropriate and make sure every word counts. This will not only demonstrate your writing skills but also your understanding of effective communication.
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your Audience
Before the interview, take some time to research Scrumconnect Consulting. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in contributing to their impactful work.
✨Showcase Your Writing Skills
Since this role is all about content design and writing, be prepared to discuss your writing samples in detail. Highlight how you've crafted clear, user-centred content in the past, and be ready to explain your thought process behind each piece.
✨Demonstrate Collaboration
Scrumconnect values teamwork, so think of examples where you've successfully collaborated with others. Whether it's working with designers or product managers, share specific instances that showcase your ability to communicate and work effectively in multidisciplinary teams.
✨Emphasise User-Centric Design
Be ready to discuss how you approach user-centred design. Talk about any experience you have with user research, accessibility, or how you've used feedback to improve your content. Showing that you care about users will resonate well with the interviewers.
