At a Glance
- Tasks: Lead agile delivery of impactful digital services for the UK public sector.
- Company: Award-winning digital consultancy making a difference for over 40 million citizens.
- Benefits: Join a culture that values innovation, collaboration, and professional growth.
- Other info: Dynamic role with opportunities to coach and mentor junior team members.
- Why this job: Make a real impact on public services while working with top talent.
- Qualifications: Experience in UCD, product management, and agile delivery in government settings.
The predicted salary is between 55000 - 65000 £ per year.
About Scrumconnect Consulting: Scrumconnect Consulting is a multi-award-winning digital consultancy, recognized with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic. Our solutions have positively impacted over 40 million UK citizens, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialise in user-centred design, agile delivery, and creating technology that truly makes a difference.
Role Summary: We’re seeking an exceptional Delivery Manager who combines the strategic vision of a Product Manager, the empathy of a User-Centred Design leader, and the delivery discipline of an experienced Agile practitioner in the UK public sector. You’ll be at the heart of multidisciplinary teams, delivering complex, public-facing digital services. You will balance policy requirements, user needs, technical constraints, and GDS service standards while driving iterative delivery at pace.
Key Responsibilities:
- Agile Delivery Leadership: Lead delivery through all phases – Discovery, Alpha, Beta, and Live. Facilitate agile ceremonies (stand‑ups, planning, retrospectives, reviews) to focus on value delivery and team wellbeing. Drive iterative delivery with quick feedback loops and lean problem‑solving.
- User‑Centred & Product Thinking: Act as the bridge between UCD, product, and technical teams to ensure the user voice drives design. Translate user research into actionable delivery priorities. Align delivery outcomes with product roadmaps, policy objectives, and GOV.UK service standards.
- Stakeholder Engagement: Build trust with senior stakeholders across policy, operations, and technology. Communicate complex technical and delivery topics in clear, outcome‑focused language. Proactively manage expectations and unblock decision‑making.
- Delivery Governance & Reporting: Oversee governance, reporting, and risk management for multiple teams or work streams. Prepare for GDS service assessments, spend approvals, and assurance boards. Collaborate with finance and commercial teams to align contracts and procurement.
Essential Skills & Experience:
- UCD/Product background – experience as a product manager, user researcher, or service designer before moving into delivery.
- GDS/GOV.UK expertise – proven track record delivering in UK government departments.
- Agile at scale – experience leading large, multi‑team programmes using Scrum, Kanban, or scaled agile frameworks.
- Coaching & mentoring – proven ability to support junior DMs and foster high‑performance teams.
- Excellent communication and stakeholder management skills.
- Resilience in politically complex environments.
Desirable Experience:
- Leading teams through GDS phases from Discovery to Live.
- Familiarity with tools such as Jira, Trello, Miro, Mural, and Confluence.
- Experience with cross‑government platforms (e.g., One Login, Notify, Pay).
- Involvement in GDS service assessment preparation.
Why Join Us: Work on high‑impact, public‑facing services that improve lives. Be part of an award‑winning culture that values innovation and delivery excellence. Collaborate with some of the best talent in the public sector digital space.
Delivery Manager employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. As a Delivery Manager, you will have the opportunity to lead high-impact projects that directly improve the lives of over 40 million UK citizens, while benefiting from a supportive environment that fosters professional growth and development. Join our award-winning team and be part of a mission-driven organisation that values your contributions and empowers you to make a real difference in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works in delivery management. Building relationships can open doors that job applications alone can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with agile methodologies and user-centred design. Share specific examples of how you've led teams through complex projects – this will show them you're the real deal!
✨Tailor Your Approach
Every company is different, so do your homework! Understand Scrumconnect Consulting's values and projects, and tailor your conversations to align with their mission. This shows you're genuinely interested and not just sending out generic pitches.
✨Apply Through Our Website
Don't forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and really want to be part of our award-winning team.
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in agile delivery and user-centred design. We want to see how your skills align with the role of Delivery Manager, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills:As a Delivery Manager, you'll need to communicate complex ideas clearly. Use your application to demonstrate your ability to convey technical topics in an accessible way. Think about how you can illustrate this through your past experiences.
Highlight Stakeholder Engagement:We’re looking for someone who can build trust with senior stakeholders. In your application, share examples of how you've successfully managed expectations and facilitated decision-making in previous roles. This will show us you’re ready for the challenge!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Scrumconnect Consulting.
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your Agile Inside Out
Make sure you brush up on your Agile methodologies, especially Scrum and Kanban. Be ready to discuss how you've led teams through different phases of delivery, like Discovery and Alpha, and share specific examples of how you've facilitated agile ceremonies.
✨User-Centred Design is Key
Since the role focuses heavily on user-centred design, prepare to talk about how you've translated user research into actionable priorities. Think of a few examples where you've successfully aligned delivery outcomes with user needs and product roadmaps.
✨Stakeholder Engagement Skills
You’ll need to build trust with senior stakeholders, so come prepared with examples of how you've communicated complex topics in a clear, outcome-focused way. Highlight any experiences where you’ve managed expectations or unblocked decision-making processes.
✨Showcase Your Resilience
Given the politically complex environments you might face, be ready to discuss situations where you've demonstrated resilience. Share stories that illustrate how you've navigated challenges while keeping your team focused and motivated.
