At a Glance
- Tasks: Lead agile delivery of impactful digital services for the UK public sector.
- Company: Award-winning digital consultancy making a difference for over 40 million citizens.
- Benefits: Join a culture that values innovation, collaboration, and professional growth.
- Other info: Dynamic role with opportunities to mentor and lead high-performance teams.
- Why this job: Make a real impact on public services while working with top talent.
- Qualifications: Experience in UCD, product management, and agile delivery in government settings.
The predicted salary is between 50000 - 65000 £ per year.
About Scrumconnect Consulting: Scrumconnect Consulting is a multi-award-winning digital consultancy, recognized with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic. Our solutions have positively impacted over 40 million UK citizens, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialise in user-centred design, agile delivery, and creating technology that truly makes a difference.
Role Summary: We’re seeking an exceptional Delivery Manager who combines the strategic vision of a Product Manager, the empathy of a User-Centred Design leader, and the delivery discipline of an experienced Agile practitioner in the UK public sector. You’ll be at the heart of multidisciplinary teams, delivering complex, public-facing digital services. You will balance policy requirements, user needs, technical constraints, and GDS service standards while driving iterative delivery at pace.
Key Responsibilities
- Agile Delivery Leadership: Lead delivery through all phases – Discovery, Alpha, Beta, and Live. Facilitate agile ceremonies (stand‑ups, planning, retrospectives, reviews) to focus on value delivery and team wellbeing. Drive iterative delivery with quick feedback loops and lean problem‑solving.
- User‑Centred & Product Thinking: Act as the bridge between UCD, product, and technical teams to ensure the user voice drives design. Translate user research into actionable delivery priorities. Align delivery outcomes with product roadmaps, policy objectives, and GOV.UK service standards.
- Stakeholder Engagement: Build trust with senior stakeholders across policy, operations, and technology. Communicate complex technical and delivery topics in clear, outcome‑focused language. Proactively manage expectations and unblock decision‑making.
- Delivery Governance & Reporting: Oversee governance, reporting, and risk management for multiple teams or work streams. Prepare for GDS service assessments, spend approvals, and assurance boards. Collaborate with finance and commercial teams to align contracts and procurement.
Essential Skills & Experience
- UCD/Product background – experience as a product manager, user researcher, or service designer before moving into delivery.
- GDS/GOV.UK expertise – proven track record delivering in UK government departments.
- Agile at scale – experience leading large, multi‑team programmes using Scrum, Kanban, or scaled agile frameworks.
- Coaching & mentoring – proven ability to support junior DMs and foster high‑performance teams.
- Excellent communication and stakeholder management skills.
- Resilience in politically complex environments.
Desirable Experience
- Leading teams through GDS phases from Discovery to Live.
- Familiarity with tools such as Jira, Trello, Miro, Mural, and Confluence.
- Experience with cross‑government platforms (e.g., One Login, Notify, Pay).
- Involvement in GDS service assessment preparation.
Why Join Us
- Work on high‑impact, public‑facing services that improve lives.
- Be part of an award‑winning culture that values innovation and delivery excellence.
- Collaborate with some of the best talent in the public sector digital space.
Delivery Manager employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. As a Delivery Manager, you will have the opportunity to lead high-impact projects that directly improve the lives of over 40 million UK citizens, while benefiting from a supportive environment that fosters professional growth and development. Join our award-winning team and be part of a mission-driven organisation that values your contributions and empowers you to make a real difference in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Scrumconnect Consulting. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your experience in agile delivery and user-centred design can really set you apart from the competition.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for Delivery Managers and practice your responses. Be ready to discuss how you’ve led teams through GDS phases and managed stakeholder expectations.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining Scrumconnect Consulting. It shows initiative and enthusiasm, which we value highly!
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in agile delivery and user-centred design. We want to see how your skills align with the role of Delivery Manager, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills:Since you'll be engaging with various stakeholders, it's crucial to demonstrate your communication prowess. Use clear, concise language in your application to reflect how you can simplify complex topics, just like you would in the role.
Highlight Your Agile Experience:We’re looking for someone who’s got a solid background in agile methodologies. Be sure to mention any specific frameworks you've worked with, like Scrum or Kanban, and share examples of how you've led teams through different phases of delivery.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Scrumconnect Consulting
✨Know Your Agile Inside Out
Make sure you brush up on your Agile methodologies, especially Scrum and Kanban. Be ready to discuss how you've led teams through different phases of delivery, like Discovery and Alpha, and share specific examples of how you've facilitated agile ceremonies.
✨User-Centred Design is Key
Since the role focuses heavily on user-centred design, prepare to talk about how you've translated user research into actionable priorities. Think of a few instances where you've successfully bridged the gap between UCD, product, and technical teams.
✨Stakeholder Engagement Skills
You’ll need to build trust with senior stakeholders, so come prepared with examples of how you've communicated complex topics in a clear, outcome-focused way. Highlight any experiences where you’ve managed expectations or unblocked decision-making.
✨Governance and Reporting Know-How
Familiarise yourself with governance, reporting, and risk management processes. Be ready to discuss how you've overseen these aspects for multiple teams or work streams, and any experience you have with GDS service assessments.
