At a Glance
- Tasks: Join our Agile team to test innovative CRM services on Microsoft Dynamics 365.
- Company: Scrumconnect Consulting, a multi-award-winning digital consultancy making a real impact.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Be part of a team that influences the lives of over 40 million UK citizens.
- Qualifications: Experience in testing enterprise CRM applications and familiarity with Agile methodologies.
The predicted salary is between 50000 - 65000 £ per year.
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user‑centred design and agile delivery, we continue to build innovative digital services that truly make a difference.
Role Overview
We are seeking an experienced Test Analyst (SFIA Level 4) to join our team. You will work as part of a blended Agile delivery team, contributing to the testing of CRM‑based services built on Microsoft Dynamics 365. Working alongside multidisciplinary teams and specialist delivery partners, you will help ensure reliable, secure, and accessible digital services.
Key Responsibilities
- Design, write, and execute functional, regression, and end‑to‑end test cases for Microsoft Dynamics 365‑based services.
- Develop and maintain BDD feature files using Gherkin, collaborating with Business Analysts and Developers to refine acceptance criteria.
- Contribute to the setup and maintenance of test automation frameworks (e.g., Cypress, Selenium WebDriver) integrated with Azure DevOps CI/CD pipelines.
- Perform API testing using Postman and database testing using SQL Server.
- Create and manage test data within Dynamics 365 CRM Case Management modules, ensuring data integrity and GDPR compliance.
- Provide testing support for live services maintained by support teams.
- Raise, track, and manage defects throughout the full lifecycle using Azure DevOps.
- Support User Acceptance Testing (UAT) sessions with business stakeholders and end users.
- Ensure all testing activities align with GDS Service Standards, WCAG 2.2 AA accessibility requirements, and organisational technical standards.
- Collaborate with data teams to ensure Dynamics 365 changes align with agreed data models and taxonomies.
- Contribute to Agile ceremonies including daily stand‑ups, sprint planning, sprint reviews, and retrospectives.
- Produce clear test reports and share quality metrics with delivery managers and stakeholders.
Essential Skills & Experience
- Demonstrable experience in functional, regression, and end‑to‑end testing of enterprise CRM applications.
- Hands‑on experience with Microsoft Dynamics 365 in a testing environment.
- Practical experience writing BDD scenarios using Gherkin and working within BDD frameworks.
- Experience using Azure DevOps for work item management, test execution, and CI/CD integration.
- Experience with at least one test automation framework such as: Cypress, Selenium WebDriver, Protractor.
- API testing experience using Postman.
- Database testing experience using SQL Server.
- Working knowledge of Agile/Scrum methodologies and participation in Agile ceremonies.
- Familiarity with GDS Service Standards and accessibility requirements (WCAG 2.2 AA).
- Strong verbal and written communication skills with the ability to collaborate effectively across distributed teams.
- ISTQB Foundation Level certification (or equivalent).
Desirable Skills & Experience
- Previous experience testing within government or public sector digital programmes.
- Experience testing Power Pages or Power Automate solutions.
- Familiarity with JSON, XML, or XSLT data formats used in CRM integrations.
- Experience with performance and load testing.
- Knowledge of SharePoint integration testing within Microsoft Dynamics 365.
Standards & Compliance
- GDS Service Standards
- WCAG 2.2 AA Accessibility Standards
- GDPR Compliance
- Digital, Data and Technology (DDaT) Capability Framework
- Agile Delivery Methodologies
- Government Design System principles
- Information Security Standards, including ITHCs and AtOs
- Technology Code of Practice
Key Competencies
- Strong analytical and problem‑solving skills
- Attention to detail and commitment to quality
- Excellent communication and stakeholder engagement skills
- Ability to work effectively within Agile, multidisciplinary teams
- Proactive approach to identifying risks, defects, and quality improvements
- Ability to manage competing priorities in a fast‑paced delivery environment
Diversity & Inclusion
At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, under‑represented communities, and those seeking flexible working arrangements.
Test Analyst in Coventry employer: Scrumconnect Consulting
Scrumconnect Consulting is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration within a diverse team. As a Test Analyst, you will have the opportunity to contribute to meaningful projects that impact millions of citizens while benefiting from professional growth opportunities and a commitment to inclusivity. Located in the heart of the UK, our consultancy fosters a supportive environment where your skills in testing and agile methodologies can thrive, ensuring you play a vital role in delivering high-quality digital services.
StudySmarter Expert Advice🤫
We think this is how you could land Test Analyst in Coventry
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We think you need these skills to ace Test Analyst in Coventry
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Scrumconnect Consulting.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Scrumconnect Consulting and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Scrumconnect Consulting
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Scrumconnect Consulting uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
