If you want to know about the requirements for this role, read on for all the relevant information.
About the role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you'll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.
Whether it's helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you'll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we're looking for
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.
The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. xsabvtc Basic IT skills and strong attention to detail are also required for this role.
What we offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family-run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro-rata)
Please click on the apply button to read the full job description
Sales Advisor - Fishponds employer: SCRIVENS
At Scrivens Opticians & Hearing Care, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As a Sales Advisor in Pocklington, you'll benefit from comprehensive training, opportunities for career advancement, and a culture that prioritises customer satisfaction and teamwork. Join us to make a meaningful impact in the lives of our customers while enjoying a rewarding career in a dynamic and friendly setting.
