Do you have the following skills, experience and drive to succeed in this role Find out below.
About the role
As the Assistant Branch Manager, you will support the Branch Manager in leading and developing a dedicated team to deliver exceptional customer service, drive branch performance, and ensure operational excellence. You will act as a role model, inspiring your team to achieve sales targets and maintain high standards of clinical care.
Responsibilities
- Assist in managing the daily operations of the branch, ensuring smooth and efficient service
- Support and motivate the team to achieve individual and branch sales targets for optical and hearing products and services
- Deliver outstanding customer service, addressing customer needs with professionalism and empathy
- Assist in staff training, coaching, and performance management
- Manage stock levels, merchandising, and branch presentation to company standards
- Help coordinate local marketing initiatives and promotional campaigns
- Step in as acting Branch Manager when required, including opening and closing the branch
What were looking for
We are looking for someone with previous experience in retail or healthcare, ideally within an optical or audiology setting. A strong background in customer service and sales is essential. The ideal candidate will possess excellent interpersonal and communication skills. The ability to lead, motivate, and support a team is also important. We value individuals who are organised, reliable, and able to work effectively under pressure. xgikmsk Basic IT skills and familiarity with point-of-sale systems are also desirable.
What we offer
- Competitive salary and bonus scheme
- Career development opportunities and structured training
- Staff discounts on optical and hearing products
- Supportive and inclusive team environment
- 28 days annual leave including bank holidays (pro-rata)
- Generous staff discount scheme
Please click on the apply button to read the full job description
Assistant Branch Manager in Chipping Norton employer: SCRIVENS
At Scrivens Opticians & Hearing Care, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As a Sales Advisor in Pocklington, you'll benefit from comprehensive training, opportunities for career advancement, and a culture that prioritises customer satisfaction and teamwork. Join us to make a meaningful impact in the lives of our customers while enjoying a rewarding career in a dynamic and friendly setting.
