At a Glance
- Tasks: Support the Branch Manager in leading a team and delivering exceptional customer service.
- Company: Join a dynamic company focused on optical and hearing products.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity to step up as Branch Manager and lead exciting initiatives.
- Why this job: Inspire a team while making a real difference in customer care.
- Qualifications: Experience in retail or healthcare with strong customer service skills.
The predicted salary is between 24995 - 30549 £ per year.
About the role As the Assistant Branch Manager, you will support the Branch Manager in leading and developing a dedicated team to deliver exceptional customer service, drive branch performance, and ensure operational excellence.
You will act as a role model, inspiring your team to achieve sales targets and maintain high standards of clinical care.
Responsibilities Assist in managing the daily operations of the branch, ensuring smooth and efficient service Support and motivate the team to achieve individual and branch sales targets for optical and hearing products and services Deliver outstanding customer service, addressing customer needs with professionalism and empathy Assist in staff training, coaching, and performance management Manage stock levels, merchandising, and branch presentation to company standards Help coordinate local marketing initiatives and promotional campaigns Step in as acting Branch Manager when required, including opening and closing the branch What were looking for We are looking for someone with previous experience in retail or healthcare, ideally within an optical or audiology setting.
A strong background in customer service and sales is essential.
The ideal candidate will possess excellent interpersonal and communication skills.
The ability to lead, motivate, and support a team...
Assistant Branch Manager employer: SCRIVENS
As an employer, we pride ourselves on fostering a collaborative and supportive work environment where every team member is valued. Our commitment to employee growth is evident through comprehensive training programmes and clear career progression paths, particularly in our vibrant branch located in the heart of the community. With a focus on exceptional customer service and operational excellence, we offer a unique opportunity to make a meaningful impact while enjoying a fulfilling career in the optical and hearing industry.
