At a Glance
- Tasks: Welcome customers and help them choose the best optical and hearing products.
- Company: Scrivens Opticians & Hearing Care, a family-run company with a supportive culture.
- Benefits: Competitive salary, full training, staff discounts, and 28 days annual leave.
- Other info: Opportunities for career progression into senior roles or management.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
About the role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we’re looking for
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What we offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family-run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro-rata)
Sales Advisor - Tonbridge employer: Scrivens-Opticians-
At Scrivens Opticians & Hearing Care, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As a Sales Advisor in Tonbridge, you will benefit from comprehensive training, competitive salaries, and clear career progression pathways, all while being part of a friendly, family-run culture that prioritises customer care and teamwork. With generous staff discounts and a commitment to employee well-being, joining our team means becoming part of a company that truly cares about your professional journey and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Tonbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be the face of the company. So, brush up on your communication skills and think about how you can make customers feel welcome and understood. Role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Show off your initiative! During the interview, share examples of times you've taken the lead or solved problems independently. Scrivens is looking for someone who can work well in a team but also knows when to step up and take charge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Advisor - Tonbridge
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable attitude that matches our company culture.
Tailor Your Application:Make sure to customise your application for the Sales Advisor role. Highlight any relevant experience or skills that align with what we’re looking for, like customer service or teamwork. It shows us you’ve done your homework!
Show Your Enthusiasm:Express your passion for helping others in your application. Whether it’s about improving lives through optical and hearing care or being part of a supportive team, let us know why you’re excited about this opportunity!
Check Your Details:Before hitting send, double-check your application for any typos or errors. Attention to detail is key in this role, and we appreciate candidates who take the time to present their best selves. Apply through our website for a smooth process!
How to prepare for a job interview at Scrivens-Opticians-
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers all day. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Scrivens is looking for someone who can work independently as well as part of a team. Think of situations where you've taken the initiative to solve a problem or improve a process. This will show that you're proactive and ready to contribute positively to the branch.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This not only shows your interest but also helps you determine if the company is the right fit for you.
