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- Tasks: Welcome customers and help them choose the best optical and hearing products.
- Company: Join a family-run company that values people and teamwork.
- Benefits: Competitive salary, staff discounts, and 28 days annual leave.
- Other info: Full training provided with clear pathways for career progression.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
About the role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we’re looking for
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What we offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family-run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro-rata)
Sales Advisor - Shirley, Southampton employer: Scrivens-Opticians-
Contact Detail:
Scrivens-Opticians- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Shirley, Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be the face of the company. So, brush up on your communication skills and think about how you can make customers feel welcome and understood. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your initiative! During the interview, share examples of times you've taken the lead or solved problems independently. This will highlight your ability to work both as part of a team and on your own, which is exactly what they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Scrivens. We can’t wait to see your application!
We think you need these skills to ace Sales Advisor - Shirley, Southampton
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable attitude that matches our company culture.
Tailor Your Application: Make sure to customise your application for the Sales Advisor role. Highlight any relevant experience or skills that align with what we’re looking for, like customer service or teamwork, even if it’s from a different field.
Show Your Enthusiasm: Express your passion for helping others and your eagerness to learn. We love candidates who are excited about the opportunity to grow within our supportive environment, so let us know why you want to join our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role right away!
How to prepare for a job interview at Scrivens-Opticians-
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers all day. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Think of situations where you've taken the lead or gone above and beyond in a previous role. Scrivens is looking for someone who can work independently and as part of a team, so share stories that illustrate your ability to use your initiative effectively.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the company culture, training opportunities, or career progression. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.