At a Glance
- Tasks: Help customers find the perfect glasses and hearing products in a friendly environment.
- Company: Scrivens Opticians & Hearing Care, a family-run company with a welcoming culture.
- Benefits: Competitive salary, full training, staff discounts, and 28 days annual leave.
- Other info: Opportunities for career progression into senior roles or management.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 € per year.
About the role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we’re looking for
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What we offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family-run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro-rata)
Sales Advisor - Bitterne, Southampton employer: Scrivens-Opticians-
At Scrivens Opticians & Hearing Care, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As a Sales Advisor in Bitterne, Southampton, you will benefit from comprehensive training, competitive salaries, and clear career progression pathways, all while being part of a friendly, family-run culture that prioritises customer care and teamwork. With generous staff discounts and a commitment to employee well-being, we offer a rewarding workplace for those looking to make a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Bitterne, Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This way, you can show how your friendly, customer-focused attitude aligns perfectly with their mission.
✨Tip Number 2
Practice your people skills! Since you'll be the first point of contact for customers, it’s crucial to demonstrate your communication skills. Role-play with a friend or family member to get comfortable with greeting customers and providing helpful advice.
✨Tip Number 3
Show your willingness to learn! During the interview, highlight your eagerness to grow within the company. Mention any past experiences where you’ve picked up new skills quickly, as this will resonate well with their supportive environment.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for in a Sales Advisor.
We think you need these skills to ace Sales Advisor - Bitterne, Southampton
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re all about putting people at the heart of what we do.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any customer service or retail experience you have, even if it’s not extensive. We love seeing how you can contribute to our team!
Show Your Enthusiasm:Express your excitement about the opportunity to work with us! Let us know why you’re interested in the Sales Advisor position and how you can help create a welcoming environment for our customers. A little enthusiasm goes a long way!
Check Your Details:Before hitting send, double-check your application for any typos or errors. Attention to detail is key in this role, and we appreciate candidates who take the time to present their best selves. Apply through our website for a smooth process!
How to prepare for a job interview at Scrivens-Opticians-
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers all day. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Scrivens is looking for someone who can work independently as well as part of a team. Think of instances where you've taken the initiative in previous roles. Whether it was suggesting improvements or stepping up during busy times, share these stories to illustrate your proactive nature.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
