At a Glance
- Tasks: Assist Audiologists and provide exceptional customer service in hearing care.
- Company: Scrivens Opticians & Hearing Care, a family-run business with a supportive culture.
- Benefits: Full training, flexible hours, competitive salary, and generous staff discounts.
- Other info: Mobile role requiring a full clean driving licence; great opportunities for progression.
- Why this job: Make a real difference in people's lives while developing your career in hearing care.
- Qualifications: Friendly attitude, strong communication skills, and willingness to learn.
The predicted salary is between 30000 - 40000 € per year.
About the role
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you'll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. You'll be the friendly face our customers rely on - from initial consultation to aftercare. This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people's lives.
Responsibilities
- Assist with hearing screening and pre-consultation procedures
- Support Audiologists during hearing tests and fittings
- Provide advice on hearing aid care, maintenance and use
- Deliver ongoing customer support including follow-up appointments and adjustments
- Maintain accurate customer records and handle administrative tasks
- Contribute to the day-to-day smooth running of the hearing care service in-branch and medical centres
- Stay informed about hearing care products and developments
What we're looking for
We are looking for someone with a friendly, patient-focused approach and excellent communication skills. Strong organisational and problem‐solving abilities are essential for this role. The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. A full clean driving licence is essential as this is a mobile role.
What we offer
- Full training and development including the potential to progress to a Hearing Aid Audiologist
- A supportive, family‐run working environment
- Flexible working patterns
- Competitive salary and benefits
- Opportunities to work across both hearing and optical services
- 28 days annual leave including bank holidays (pro-rata)
- Generous staff discount scheme
Hearing Care Assistant - North London employer: Scrivens-Opticians-
At Scrivens Opticians & Hearing Care, we pride ourselves on being an excellent employer, offering a supportive, family-run environment where you can thrive as a Hearing Care Assistant. With comprehensive training and development opportunities, including the potential to progress to a Hearing Aid Audiologist, our team enjoys flexible working patterns, competitive salaries, and a generous benefits package. Join us in North London, where your compassionate approach will make a meaningful difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Assistant - North London
✨Tip Number 1
Get to know the company! Research Scrivens Opticians & Hearing Care and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Hearing Care Assistant, you'll need to connect with customers and support Audiologists. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Be proactive! If you have the chance, reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Networking can open doors!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Hearing Care Assistant - North London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially in hearing care.
Be Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation that reflects your organisational skills!
Tailor Your Application:Don’t just send a generic application! Tailor it to the Hearing Care Assistant role by highlighting relevant experiences and skills. Show us why you’re the perfect fit for our team at Scrivens.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Scrivens-Opticians-
✨Know Your Stuff
Familiarise yourself with the basics of hearing care and the specific services offered by Scrivens Opticians & Hearing Care. Being able to discuss hearing aids, screening processes, and customer support will show your genuine interest in the role.
✨Showcase Your People Skills
As a Hearing Care Assistant, you'll be the friendly face for customers. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve helped someone feel at ease or resolved a problem effectively.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage your time and keep track of tasks. You might want to share specific tools or methods you use to stay organised, especially in a busy environment.
✨Be Open to Learning
Since training is part of the job, express your willingness to learn and adapt. Share any experiences where you’ve successfully picked up new skills or knowledge quickly, especially in a healthcare or customer service setting.
