At a Glance
- Tasks: Be the friendly face of our store, helping customers find their perfect glasses and hearing solutions.
- Company: Join Scrivens Opticians & Hearing Care, a family-run company that values people.
- Benefits: Enjoy competitive pay, staff discounts, and 28 days annual leave.
- Other info: Full training provided with clear pathways for career progression.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
About the role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we’re looking for
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What we offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family-run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro-rata)
Sales Advisor - Haywards Heath employer: Scrivens-Opticians-
At Scrivens Opticians & Hearing Care, we pride ourselves on fostering a supportive and welcoming work environment where our employees are valued and encouraged to grow. As a Sales Advisor in Haywards Heath, you will benefit from comprehensive training, competitive salaries, and clear career pathways, all while being part of a family-run culture that prioritises customer care and teamwork. With generous staff discounts and a commitment to employee development, joining our team means embarking on a rewarding journey in the optical and hearing care industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Haywards Heath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be the face of the company. Role-play with a friend or family member to get comfortable greeting customers and providing advice. The more relaxed and friendly you are, the better you'll connect with potential customers.
✨Tip Number 3
Show off your initiative! During the interview, share examples of times you've gone above and beyond for customers or worked well in a team. This will highlight your proactive attitude and willingness to learn, which is exactly what they're looking for.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows you're serious about the role and gives you a chance to stand out from the crowd. Plus, it’s super easy to do!
We think you need these skills to ace Sales Advisor - Haywards Heath
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable attitude that matches our company culture.
Tailor Your Application:Make sure to customise your application for the Sales Advisor role. Highlight any relevant experience or skills that align with what we’re looking for, like customer service or teamwork. It shows us you’ve done your homework!
Show Your Enthusiasm:We love candidates who are eager to learn and grow! In your application, express your excitement about the opportunity to work with us and how you can contribute to creating a welcoming environment for our customers.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and gives you a chance to explore more about our company and values!
How to prepare for a job interview at Scrivens-Opticians-
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers all day. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Scrivens is looking for someone who can work independently as well as part of a team. Think of situations where you've taken the initiative to solve a problem or improve a process. This will show that you're proactive and ready to contribute positively to the branch.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
