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- Tasks: Welcome customers and help them choose the best optical and hearing products.
- Company: Join a family-run company that values people and teamwork.
- Benefits: Competitive salary, staff discounts, and 28 days annual leave.
- Other info: Full training provided with clear pathways for career progression.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
About the role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we’re looking for
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What we offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family-run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro-rata)
Sales Advisor - Quinton in Birmingham employer: Scrivens-Opticians-
Contact Detail:
Scrivens-Opticians- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Quinton in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be the face of the company. So, brush up on your communication skills and think about how you can make customers feel welcome and understood. Role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Show off your initiative! During the interview, share examples of times when you've gone above and beyond for a customer or taken charge of a situation. This will demonstrate your ability to work independently and as part of a team, which is exactly what they're looking for.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, you'll find all the info you need about the role right there!
We think you need these skills to ace Sales Advisor - Quinton in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Tailor Your Application: Make sure to tailor your application to the Sales Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like your communication skills or customer service experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Scrivens-Opticians-
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers all day. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Scrivens is looking for someone who can work independently as well as part of a team. Think of instances where you've taken the initiative in previous roles. Be ready to discuss how you can contribute to the team while also managing your own responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.