At a Glance
- Tasks: Support Audiologists and deliver exceptional customer service in hearing care.
- Company: Join Scrivens Opticians & Hearing Care, a family-run business.
- Benefits: Full training, flexible hours, competitive salary, and generous staff discounts.
- Other info: Mobile role requiring a full clean driving licence; opportunities for career progression.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Friendly, patient-focused, with strong communication and organisational skills.
The predicted salary is between 20000 - 25000 € per year.
About The Role
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you’ll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high‑quality hearing care. You’ll be the friendly face our customers rely on – from initial consultation to aftercare. This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people’s lives.
Responsibilities
- Assist with hearing screening and pre‑consultation procedures
- Support Audiologists during hearing tests and fittings
- Provide advice on hearing aid care, maintenance and use
- Deliver ongoing customer support including follow‑up appointments and adjustments
- Maintain accurate customer records and handle administrative tasks
- Contribute to the day‑to‑day smooth running of the hearing care service in‑branch and medical centres
- Stay informed about hearing care products and developments
What we’re looking for
We are looking for someone with a friendly, patient‑focused approach and excellent communication skills. Strong organisational and problem‑solving abilities are essential for this role. The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. A full clean driving licence is essential as this is a mobile role.
What We Offer
- Full training and development including the potential to progress to a Hearing Aid Audiologist
- A supportive, family‑run working environment
- Flexible working patterns
- Competitive salary and benefits
- Opportunities to work across both hearing and optical services
- 28 days annual leave including bank holidays (pro‑rata)
- Generous staff discount scheme
Hearing Care Assistant - Whitchurch employer: Scrivens Opticians & Hearing Care
At Scrivens Opticians & Hearing Care, we pride ourselves on being an excellent employer, offering a supportive, family-run environment where you can thrive as a Hearing Care Assistant in Whitchurch. With comprehensive training and development opportunities, including the potential to progress to a Hearing Aid Audiologist, we foster a culture of growth and collaboration, ensuring our team members feel valued and empowered. Enjoy flexible working patterns, competitive salaries, and generous benefits, all while making a meaningful impact in the lives of our customers.
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Assistant - Whitchurch
✨Tip Number 1
Get to know the company! Research Scrivens Opticians & Hearing Care and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Hearing Care Assistant, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to build your confidence and ensure you can handle any questions that come your way.
✨Tip Number 3
Show off your organisational skills! Prepare a list of questions to ask during your interview about the role and the team. This not only demonstrates your interest but also helps you assess if this is the right fit for you.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and makes it easier for us to keep track of your application.
We think you need these skills to ace Hearing Care Assistant - Whitchurch
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in the context of hearing care.
Be Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you have strong organisational skills, which are essential for the role.
Highlight Relevant Skills:Don’t forget to mention any relevant skills or experiences, even if they’re not directly related to hearing care. Communication and problem-solving abilities are key, so give us examples of how you've used these in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important information about the role.
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Stuff
Familiarise yourself with the basics of hearing care and the specific services offered by Scrivens Opticians & Hearing Care. Being able to discuss hearing aids, screening processes, and customer support will show your genuine interest in the role.
✨Showcase Your People Skills
As a Hearing Care Assistant, you'll be the friendly face for customers. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve been patient and compassionate, as these traits are key for this role.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage your time and keep track of tasks. You might even want to share a specific example of a time you successfully juggled multiple responsibilities.
✨Be Tech-Savvy
Confidence in using technology is crucial. Brush up on any relevant tech skills, especially related to hearing care equipment. If you have experience with similar tools or software, make sure to highlight that during your interview.
