At a Glance
- Tasks: Lead a passionate team to deliver exceptional eye and hearing care.
- Company: Join Scrivens Opticians & Hearing Care, a family-run business with a personal touch.
- Benefits: Enjoy competitive salary, performance incentives, and generous staff discounts.
- Other info: Opportunities for career progression and ongoing training in a dynamic setting.
- Why this job: Make a real impact in a customer-focused environment while driving business growth.
- Qualifications: Retail management experience, strong leadership skills, and a customer-first mindset.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Are you a natural leader with a passion for delivering outstanding customer service? Join Scrivens Opticians & Hearing Care as a Branch Manager, where you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and maintain high professional standards in a customer-focused environment.
Responsibilities
- Lead and motivate your team to consistently provide outstanding customer service
- Manage all branch operations, including meeting sales targets and driving business growth
- Oversee staff training, coaching and performance management
- Ensure every customer receives expert advice and the highest quality of care
- Oversee stock management, compliance, and day-to-day branch efficiency
- Support and collaborate with Optometrists and Hearing Aid Audiologists to maintain clinical excellence
- Engage with the local community to promote the branch and build strong customer relationships
- Maintain compliance with Company policies, health and safety standards and regulatory requirements
What we’re looking for
We are seeking an experienced retail manager, ideally with a background in optics, audiology, or healthcare. You should possess strong leadership and people management skills, combined with a customer-first mindset and excellent communication abilities. Commercial awareness is essential, along with a proactive, hands-on approach to solving problems and developing your team. Basic I.T. skills and familiarity with point-of-sale systems are also required. If you thrive in a fast-paced, customer-focused environment and want to drive business performance, this role is for you.
What We Offer
- Competitive salary with performance-based incentives
- Opportunities for ongoing training, career progression and personal development
- The chance to lead and develop a supportive, passionate team
- A family-run company culture that values professionalism and a personal approach
- A rewarding benefits package including staff discounts and pension scheme
- 28 days annual leave including bank holidays (pro-rata)
- Generous staff discount scheme
Branch Manager - Weymouth employer: Scrivens Opticians & Hearing Care
Scrivens Opticians & Hearing Care is an exceptional employer that fosters a supportive and family-run culture, making it an ideal place for those passionate about customer service and team leadership. As a Branch Manager in Weymouth, you will benefit from competitive salaries, performance-based incentives, and ample opportunities for career progression and personal development, all while working in a community-focused environment that values professionalism and high-quality care.
Contact Details:
Scrivens Opticians & Hearing Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager - Weymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the optics and healthcare sectors. Attend local events or join online groups where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit into their culture and can lead a team effectively.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams or improved customer service in previous roles. We want to see that you can inspire others and drive business growth!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Scrivens.
We think you need these skills to ace Branch Manager - Weymouth
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and delivered outstanding customer service in the past. Share specific examples that demonstrate your ability to inspire and support others!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their experiences to the role of Branch Manager.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our company culture there!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Stuff
Make sure you understand the ins and outs of Scrivens Opticians & Hearing Care. Familiarise yourself with their services, values, and recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you motivate others and handle challenges, as this role is all about inspiring your team.
✨Demonstrate Customer Focus
Think of specific instances where you went above and beyond for customers. Highlight your customer-first mindset and how it aligns with the company's values. This will resonate well with the interviewers looking for someone who prioritises exceptional service.
✨Ask Insightful Questions
Prepare thoughtful questions about the branch's goals, team dynamics, and community engagement. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.
