At a Glance
- Tasks: Welcome customers and help them choose the best optical and hearing products.
- Company: Scrivens Opticians & Hearing Care, a family-run company with a supportive culture.
- Benefits: Competitive salary, staff discounts, full training, and 28 days annual leave.
- Other info: Opportunities for career progression into senior roles or management.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 € per year.
About the Role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast‑paced, customer‑focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we’re looking for
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family‑run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro‑rata)
Sales Advisor - Tonbridge employer: Scrivens Opticians & Hearing Care
At Scrivens Opticians & Hearing Care, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As a Sales Advisor in Tonbridge, you will benefit from comprehensive training, competitive salaries, and a generous staff discount scheme, all while being part of a friendly, family-run culture that prioritises customer care and teamwork. With clear career pathways into senior roles, this is an excellent opportunity for those looking to make a meaningful impact in the lives of our customers.
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Tonbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This way, you can show how your friendly, customer-focused attitude aligns perfectly with their mission.
✨Tip Number 2
Practice your people skills! Since you'll be the first point of contact for customers, think about how you can make them feel welcome and understood. Role-play with a friend or family member to get comfortable with greeting customers and offering advice on products.
✨Tip Number 3
Show off your initiative! During the interview, share examples of times you've taken the lead or solved problems independently. This will highlight your ability to work both as part of a team and on your own, which is exactly what they're looking for.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your journey with us. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Sales Advisor - Tonbridge
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable attitude. Remember, we’re all about putting people at the heart of what we do.
Tailor Your Application:Make sure to customise your application for the Sales Advisor role. Highlight any relevant experience or skills that match the job description, like your communication skills or customer service experience. This shows us you’re genuinely interested in the position!
Show Your Enthusiasm:Express your excitement about the opportunity to work with us! Mention why you’re drawn to Scrivens Opticians & Hearing Care and how you can contribute to our mission of helping customers feel understood and supported.
Check Your Details:Before hitting send, double-check your application for any typos or errors. Attention to detail is key in this role, and we’d love to see that reflected in your application. And remember, apply through our website for the best chance!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers all day. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Scrivens is looking for someone who can work independently as well as part of a team. Think of situations where you've taken the initiative to solve a problem or improve a process. This will show that you're proactive and ready to contribute positively to the branch.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This not only shows your interest but also helps you determine if the company culture is the right fit for you.
