At a Glance
- Tasks: Welcome customers and help them choose the best optical and hearing products.
- Company: Join a family-run company that values people and teamwork.
- Benefits: Competitive salary, staff discounts, and 28 days annual leave.
- Other info: Full training provided with clear pathways for career progression.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
About The Role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we’re looking for
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family‑run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro‑rata)
Sales Advisor - Bitterne, Southampton employer: Scrivens Opticians & Hearing Care
At Scrivens Opticians & Hearing Care, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As a Sales Advisor in Bitterne, Southampton, you will benefit from comprehensive training, competitive salaries, and a generous staff discount scheme, all while being part of a friendly, family-run culture that prioritises customer care and employee development.
Contact Details:
Scrivens Opticians & Hearing Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Bitterne, Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be the face of the company. Role-play common customer scenarios with friends or family to boost your confidence. The more comfortable you are with engaging customers, the better you'll shine during the interview.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality comes through. Let us see your friendly, approachable attitude in your interactions. A positive vibe can go a long way in making a great first impression!
✨Tip Number 4
Ask questions! During your interview, don’t hesitate to ask about the team dynamics or training opportunities. This shows that you're keen to learn and grow within the company, which is exactly what we're looking for in a candidate.
We think you need these skills to ace Sales Advisor - Bitterne, Southampton
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable attitude. Remember, we’re all about putting people at the heart of what we do.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales Advisor role. Mention any customer service or retail experience you have, even if it’s just a little bit—every bit counts!
Show Your Enthusiasm:Express your eagerness to learn and grow within our supportive environment. We love candidates who are excited about the opportunity to help customers find their perfect products and improve their lives.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us. We can’t wait to hear from you!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers all day. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Think of situations where you've taken the lead or gone above and beyond in a previous role. Scrivens is looking for someone who can work independently and as part of a team, so be ready to share how you've used your initiative to improve customer experiences or support your colleagues.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company, such as asking about training opportunities or how the team collaborates. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
