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- Tasks: Assist Audiologists and provide exceptional customer service in hearing care.
- Company: Join Scrivens Opticians & Hearing Care, a family-run business.
- Benefits: Full training, flexible hours, competitive salary, and generous leave.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Friendly, patient-focused, with strong communication and organisational skills.
- Other info: Opportunities for career progression and a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you’ll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high‑quality hearing care. You’ll be the friendly face our customers rely on – from initial consultation to aftercare. This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people’s lives.
Responsibilities
- Assist with hearing screening and pre‑consultation procedures
- Support Audiologists during hearing tests and fittings
- Provide advice on hearing aid care, maintenance and use
- Deliver ongoing customer support including follow‑up appointments and adjustments
- Maintain accurate customer records and handle administrative tasks
- Contribute to the day‑to‑day smooth running of the hearing care service in‑branch and medical centres
- Stay informed about hearing care products and developments
What we’re looking for
We are looking for someone with a friendly, patient‑focused approach and excellent communication skills. Strong organisational and problem‑solving abilities are essential for this role. The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. A full clean driving licence is essential as this is a mobile role.
What We Offer
- Full training and development including the potential to progress to a Hearing Aid Audiologist
- A supportive, family‑run working environment
- Flexible working patterns
- Competitive salary and benefits
- Opportunities to work across both hearing and optical services
- 28 days annual leave including bank holidays (pro‑rata)
- Generous staff discount scheme
Hearing Care Assistant - Wem and Whitchurch in Shrewsbury employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Care Assistant - Wem and Whitchurch in Shrewsbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your friendly, patient-focused approach and excellent communication skills. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've had to think on your feet or help someone out. This will highlight your organisational abilities and how you can contribute positively to the workplace.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Hearing Care Assistant - Wem and Whitchurch in Shrewsbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in hearing care.
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you have strong organisational skills, which are essential for the role.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Hearing Care Assistant role by highlighting relevant experiences and skills. This helps us see why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Stuff
Familiarise yourself with the basics of hearing care and the role of a Hearing Care Assistant. Brush up on common hearing aid types, their maintenance, and the general process of hearing tests. This will show your enthusiasm and readiness to contribute.
✨Showcase Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your patience and ability to communicate clearly, especially when explaining technical information.
✨Demonstrate Organisational Skills
Think of specific instances where you’ve had to manage multiple tasks or keep accurate records. Being organised is key in this role, so showing that you can handle administrative duties efficiently will set you apart.
✨Be Ready to Learn
Express your willingness to undergo training and learn new skills. Mention any previous experiences where you adapted quickly to new information or technology, as this will resonate well with the company’s values of growth and development.