At a Glance
- Tasks: Assist Audiologists and provide top-notch customer service in hearing care.
- Company: Join Scrivens Opticians & Hearing Care, a family-run business with a supportive vibe.
- Benefits: Enjoy flexible hours, competitive pay, and 28 days of annual leave.
- Other info: Full training provided with opportunities to progress to a Hearing Aid Audiologist.
- Why this job: Make a real difference in people's lives while learning and growing in your career.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 € per year.
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you’ll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high‑quality hearing care. You’ll be the friendly face our customers rely on – from initial consultation to aftercare. This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people’s lives.
Responsibilities
- Assist with hearing screening and pre‑consultation procedures
- Support Audiologists during hearing tests and fittings
- Provide advice on hearing aid care, maintenance and use
- Deliver ongoing customer support including follow‑up appointments and adjustments
- Maintain accurate customer records and handle administrative tasks
- Contribute to the day‑to‑day smooth running of the hearing care service in‑branch and medical centres
- Stay informed about hearing care products and developments
What we’re looking for
We are looking for someone with a friendly, patient‑focused approach and excellent communication skills. Strong organisational and problem‑solving abilities are essential for this role. The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. A full clean driving licence is essential as this is a mobile role.
What We Offer
- Full training and development including the potential to progress to a Hearing Aid Audiologist
- A supportive, family‑run working environment
- Flexible working patterns
- Competitive salary and benefits
- Opportunities to work across both hearing and optical services
- 28 days annual leave including bank holidays (pro‑rata)
- Generous staff discount scheme
Hearing Care Assistant - Wem in Shrewsbury employer: Scrivens Opticians & Hearing Care
At Scrivens Opticians & Hearing Care, we pride ourselves on being an excellent employer, offering a supportive, family-run environment where you can truly make a difference in people's lives. As a Hearing Care Assistant in Wem, you'll benefit from comprehensive training and development opportunities, with the potential to progress to a Hearing Aid Audiologist, all while enjoying flexible working patterns and a competitive salary. Join our compassionate team and experience a rewarding career that values your contributions and fosters personal growth.
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Assistant - Wem in Shrewsbury
✨Tip Number 1
Get to know the company! Research Scrivens Opticians & Hearing Care and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Hearing Care Assistant, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to build your confidence and ensure you can deliver outstanding customer service.
✨Tip Number 3
Show off your organisational skills! Prepare a list of questions to ask during your interview about the role and the team. This not only demonstrates your interest but also helps you assess if it's the right fit for you.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to highlight your passion for helping others and any relevant experiences that showcase your problem-solving abilities.
We think you need these skills to ace Hearing Care Assistant - Wem in Shrewsbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in the context of hearing care.
Be Organised:Make sure your application is well-structured and easy to read. Highlight your organisational skills by presenting your experience clearly, so we can easily see how you fit into our team.
Tailor Your Application:Don’t just send a generic application! Tailor it to the Hearing Care Assistant role by mentioning specific responsibilities from the job description. This shows us that you’ve done your homework and are genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Stuff
Familiarise yourself with the basics of hearing care and the specific services offered by Scrivens Opticians & Hearing Care. Being able to discuss hearing aids, screening processes, and customer support will show your genuine interest in the role.
✨Showcase Your People Skills
As a Hearing Care Assistant, you'll be the friendly face for customers. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve helped someone feel at ease or resolved a problem effectively.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage your time and keep track of tasks. You might want to share specific tools or methods you use to stay organised, especially in a busy environment.
✨Be Open to Learning
Since training is part of the job, express your willingness to learn and adapt. Share any experiences where you’ve successfully picked up new skills or knowledge quickly, especially in a healthcare or customer service setting.
