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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional eye and hearing care.
- Company: Join a family-run company that values professionalism and personal touch.
- Benefits: Competitive salary, performance incentives, staff discounts, and 28 days annual leave.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Retail management experience with strong leadership and communication skills.
- Other info: Opportunities for ongoing training and career progression in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
A natural leader with a passion for delivering outstanding customer service will play a key role in ensuring the success of the branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and maintain high professional standards in a customer‑focused environment.
Responsibilities
- Lead and motivate the team to consistently provide outstanding customer service
- Manage all branch operations, including meeting sales targets and driving business growth
- Oversee staff training, coaching and performance management
- Ensure every customer receives expert advice and the highest quality of care
- Oversee stock management, compliance, and day‑to‑day branch efficiency
- Support and collaborate with Optometrists and Hearing Aid Audiologists to maintain clinical excellence
- Engage with the local community to promote the branch and build strong customer relationships
- Maintain compliance with company policies, health and safety standards and regulatory requirements
What We’re Looking For
We seek an experienced retail manager, ideally with a background in optics, audiology or healthcare. Candidates should possess strong leadership and people‑management skills, a customer‑first mindset, and excellent communication abilities. Commercial awareness, proactive problem‑solving, and a hands‑on approach to team development are essential. Basic IT skills and familiarity with point‑of‑sale systems are also required.
What We Offer
- Competitive salary with performance‑based incentives
- Opportunities for ongoing training, career progression and personal development
- The chance to lead and develop a supportive, passionate team
- A family‑run company culture that values professionalism and a personal approach
- Rewarding benefits package including staff discounts and pension scheme
- 28 days annual leave including bank holidays (pro‑rata)
- Generous staff discount scheme
Location: Salford, England, United Kingdom
Branch Manager in Salford employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the optics and healthcare sectors. Attend local events or join online groups where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will help you stand out as a candidate who truly cares about delivering exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company culture.
We think you need these skills to ace Branch Manager in Salford
Some tips for your application 🫡
Show Your Leadership Skills: As a Branch Manager, we want to see your natural leadership shine through in your application. Share examples of how you've motivated teams and delivered outstanding customer service in the past.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in retail management, especially in optics or healthcare. We love seeing how your background aligns with our values and the role!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and passion for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Scrivens Opticians & Hearing Care.
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of optics and audiology. Familiarise yourself with the latest trends in eye and hearing care, as well as any specific services offered by the company. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Think about how you motivated your team to achieve targets or how you handled challenges. This will demonstrate your capability to inspire and manage a team effectively.
✨Engage with the Community
Since community engagement is key for this role, come prepared with ideas on how you could promote the branch locally. Whether it’s hosting events or collaborating with local businesses, showing that you have a proactive approach to building relationships will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the branch's goals, team dynamics, or customer service strategies. This not only shows your interest but also gives you a better understanding of what’s expected in the role.
