At a Glance
- Tasks: Welcome customers and help them choose the best optical and hearing products.
- Company: Join a family-run company that values people and teamwork.
- Benefits: Competitive salary, staff discounts, and 28 days annual leave.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
- Other info: Full training provided with clear pathways for career progression.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast‑paced, customer‑focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in‑branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What We’re Looking For
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family‑run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro‑rata)
Sales Advisor - Mill Hill and Finchley employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Mill Hill and Finchley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This way, you can show them that you're not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be the face of the company. So, brush up on your communication skills and practice how to greet customers warmly. Role-play with a friend or family member to get comfortable with different scenarios you might encounter.
✨Tip Number 3
Show off your initiative! During the interview, share examples of times when you've taken the lead or solved problems independently. This will demonstrate that you're ready to jump in and help customers without waiting for instructions.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, it’s a great way to get your foot in the door!
We think you need these skills to ace Sales Advisor - Mill Hill and Finchley
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable attitude that matches our company culture.
Tailor Your Application: Make sure to customise your application for the Sales Advisor role. Highlight any relevant experience or skills that align with helping customers choose products and providing excellent service—this will make you stand out!
Show Your Enthusiasm: Express your passion for customer service and your eagerness to learn. We love candidates who are excited about the opportunity to grow within our supportive environment, so let us know why you’re keen to join our team!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get to know you better right from the start!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers constantly. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Think of situations where you've taken the lead or gone above and beyond in a previous role. Scrivens is looking for someone who can work independently and as part of a team, so be ready to share how you've used your initiative to improve customer experiences or support your colleagues.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the company culture, training opportunities, or career progression. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.