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For Companies At a Glance
- Tasks: Assist customers with hearing needs and manage appointments in a busy clinic.
- Company: Scrivens Hearing Care is a family-owned business with a rich history since 1938.
- Benefits: Enjoy 28 days' annual leave, company sick pay, pension, and generous staff discounts.
- Why this job: Join a supportive team focused on helping people hear better while developing your career.
- Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
- Other info: Receive comprehensive training through various methods to enhance your skills and career growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
If you are looking to develop a career in hearing, Scrivens Hearing Care is an excellent place to start. We have several opportunities in our new hearing centre in central Exeter.
Role and Responsibilities
- As a busy Hearing Clinic Coordinator you will spend your time helping NHS and private hearing customers in the store.
- In addition to some clerical and computer duties, you will help provide a calm, organised front-of-house service in order to manage customers attending both drop-in hearing aid repair clinics as well as a range of other hearing-related appointments we offer.
- As part of a small team you will help maximise the number of people we can assist in our goal to help more people hear better.
- You will also have the opportunity, with training, to offer advice on hearing assistive devices.
Development and Training
Career development opportunities are available and training is delivered in a variety of ways to help you develop in your role and progress. These include one-on-one and group training sessions, as well as online E-Learning modules.
Salary and Benefits
Our salary package is competitive and will be designed around you and your career, so contact us to find out more about a future with Scrivens Hearing Care.
Benefits
- 28 days’ annual leave
- Company Sick Pay
- Pension
- Generous staff discount scheme
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Hearing Clinic Coodinator employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Clinic Coodinator
✨Tip Number 1
Familiarise yourself with the latest hearing technologies and assistive devices. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the hearing care industry. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at Scrivens Hearing Care.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. As a Hearing Clinic Coordinator, you'll be interacting with clients regularly, so showcasing your ability to provide excellent service will be crucial.
✨Tip Number 4
Research Scrivens Hearing Care's values and mission. Understanding their commitment to helping people hear better will allow you to align your answers during the interview with what they stand for.
We think you need these skills to ace Hearing Clinic Coodinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Hearing Clinic Coordinator. Highlight any relevant experience you have in customer service or healthcare that aligns with the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the position. Emphasise your organisational skills, ability to work in a team, and any experience with hearing-related services or customer care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your interest in hearing care. Mention specific examples of how your background makes you a great fit for the role and the company.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Research the Company
Before your interview, take some time to learn about Scrivens Hearing Care. Understand their values, services, and the role they play in the community. This knowledge will help you answer questions more effectively and show your genuine interest in the position.
✨Prepare for Customer Interaction Scenarios
As a Hearing Clinic Coordinator, you'll be dealing with customers regularly. Think of potential scenarios you might face, such as handling a difficult customer or explaining a hearing device. Practising your responses can help you feel more confident during the interview.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss your experience in managing schedules, handling clerical duties, and maintaining a calm environment. Use specific examples from your past roles to illustrate your skills.
✨Show Willingness to Learn
Scrivens offers training and career development opportunities, so it's important to express your eagerness to learn. Talk about any previous experiences where you embraced training or new challenges, and how you look forward to growing within the company.
