At a Glance
- Tasks: Assist Audiologists and provide exceptional customer service in hearing care.
- Company: Join Scrivens Opticians & Hearing Care, a family-run business with a supportive culture.
- Benefits: Flexible hours, competitive salary, full training, and generous staff discounts.
- Other info: Mobile role with opportunities for progression to Hearing Aid Audiologist.
- Why this job: Make a real difference in people's lives while developing your career in hearing care.
- Qualifications: Friendly attitude, excellent communication skills, and a willingness to learn.
The predicted salary is between 30000 - 40000 € per year.
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you’ll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. You’ll be the friendly face our customers rely on - from initial consultation to aftercare.
This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people’s lives.
Responsibilities- Assist with hearing screening and pre-consultation procedures
- Support Audiologists during hearing tests and fittings
- Provide advice on hearing aid care, maintenance and use
- Deliver ongoing customer support including follow-up appointments and adjustments
- Maintain accurate customer records and handle administrative tasks
- Contribute to the day-to-day smooth running of the hearing care service in-branch and medical centres
- Stay informed about hearing care products and developments
We are looking for someone with a friendly, patient-focused approach and excellent communication skills. Strong organisational and problem-solving abilities are essential for this role. The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. A full clean driving licence is essential as this is a mobile role.
What We Offer- Full training and development including the potential to progress to a Hearing Aid Audiologist
- A supportive, family-run working environment
- Flexible working patterns
- Competitive salary and benefits
- Opportunities to work across both hearing and optical services
- 28 days annual leave including bank holidays (pro-rata)
- Generous staff discount scheme
Hearing Care Assistant — Path to Audiologist, Flexible Hours employer: Scrivens Opticians & Hearing Care
At Scrivens Opticians & Hearing Care, we pride ourselves on being an excellent employer that values compassion and personal growth. Our supportive, family-run environment fosters a culture of teamwork and flexibility, allowing you to thrive while making a meaningful impact in the lives of our customers. With comprehensive training opportunities and the potential for career progression to a Hearing Aid Audiologist, we are committed to your professional development and well-being.
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Assistant — Path to Audiologist, Flexible Hours
✨Tip Number 1
Get to know the company! Research Scrivens Opticians & Hearing Care and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Hearing Care Assistant, you'll need to connect with customers and support Audiologists. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Be ready to showcase your problem-solving abilities! Think of examples from your past experiences where you've successfully tackled challenges. This will demonstrate your organisational skills and ability to think on your feet.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to highlight your enthusiasm for the role right from the start. Don't forget to follow up after applying to express your continued interest!
We think you need these skills to ace Hearing Care Assistant — Path to Audiologist, Flexible Hours
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially in the hearing care field.
Tailor Your CV:Make sure your CV is tailored to the role of Hearing Care Assistant. Highlight any relevant experience or skills that align with our needs, like customer service or organisational skills. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Scrivens!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Stuff
Familiarise yourself with the basics of hearing care and the role of an Audiologist. Brush up on common hearing aid technologies and customer service best practices. This will show your genuine interest in the field and help you answer questions confidently.
✨Show Your Compassion
Since this role is all about helping people, be prepared to share examples of how you've demonstrated compassion and patience in previous roles. Think of specific situations where you made a difference in someone's experience, as this will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and the day-to-day responsibilities of the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Organised and Punctual
Make sure to arrive on time and bring any necessary documents, like your CV or references. Being organised reflects your ability to manage tasks effectively, which is crucial for this role. Plus, it sets a positive tone for the interview!
