At a Glance
- Tasks: Assist with hearing care and support Audiologists in delivering exceptional service.
- Company: Scrivens Opticians & Hearing Care, a family-run business focused on customer care.
- Benefits: Full training, flexible hours, competitive salary, and generous staff discounts.
- Other info: Mobile role requiring a full clean driving licence; great career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 30000 - 40000 € per year.
About the Role
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you’ll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. You’ll be the friendly face our customers rely on - from initial consultation to aftercare. This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people’s lives.
Responsibilities
- Assist with hearing screening and pre-consultation procedures
- Support Audiologists during hearing tests and fittings
- Provide advice on hearing aid care, maintenance and use
- Deliver ongoing customer support including follow-up appointments and adjustments
- Maintain accurate customer records and handle administrative tasks
- Contribute to the day-to-day smooth running of the hearing care service in-branch and medical centres
- Stay informed about hearing care products and developments
What we’re looking for
We are looking for someone with a friendly, patient-focused approach and excellent communication skills. Strong organisational and problem-solving abilities are essential for this role. The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. A full clean driving licence is essential as this is a mobile role.
What We Offer
- Full training and development including the potential to progress to a Hearing Aid Audiologist
- A supportive, family‑run working environment
- Flexible working patterns
- Competitive salary and benefits
- Opportunities to work across both hearing and optical services
- 28 days annual leave including bank holidays (pro‑rata)
- Generous staff discount scheme
Hearing Care Assistant - North London employer: Scrivens Opticians & Hearing Care
At Scrivens Opticians & Hearing Care, we pride ourselves on being an excellent employer, offering a supportive, family-run environment where you can truly make a difference in people's lives. As a Hearing Care Assistant in North London, you'll benefit from comprehensive training and development opportunities, with the potential to progress to a Hearing Aid Audiologist, all while enjoying flexible working patterns and a competitive salary. Join us to be part of a compassionate team that values your contributions and prioritises employee growth and well-being.
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Assistant - North London
✨Tip Number 1
Get to know the company! Research Scrivens Opticians & Hearing Care and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Hearing Care Assistant, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to build your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! Prepare a list of questions to ask during your interview about the role and the team. This not only demonstrates your interest but also helps you assess if the job is the right fit for you.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm and commitment right from the start.
We think you need these skills to ace Hearing Care Assistant - North London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially in hearing care.
Be Organised:Make sure your application is well-structured and easy to read. We appreciate a clear layout that highlights your skills and experiences relevant to the role of Hearing Care Assistant.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing how your unique experiences align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Stuff
Familiarise yourself with the basics of hearing care and the specific services offered by Scrivens. Understanding common hearing issues and the types of products available will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Showcase Your People Skills
As a Hearing Care Assistant, you'll be the friendly face for customers. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve helped someone feel at ease or resolved a problem effectively – this will highlight your compassionate and patient-focused approach.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage your time and tasks efficiently. You could mention any tools or methods you use to stay organised, especially if they relate to handling appointments or maintaining records.
✨Be Tech-Savvy
Confidence in using technology is key for this position. Brush up on any relevant tech skills, especially related to hearing aids and customer management systems. If you have experience with similar equipment, be sure to mention it, as it will give you an edge in the interview.
