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- Tasks: Assist Audiologists in delivering top-notch hearing care and customer support.
- Company: Join a family-run business dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible working, competitive salary, and generous annual leave.
- Why this job: Make a real impact while learning and growing in the hearing care field.
- Qualifications: Friendly, patient-focused attitude with strong communication skills required.
- Other info: Full training provided with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you’ll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. You’ll be the friendly face our customers rely on - from initial consultation to aftercare. This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people’s lives.
Responsibilities
- Assist with hearing screening and pre-consultation procedures
- Support Audiologists during hearing tests and fittings
- Provide advice on hearing aid care, maintenance and use
- Deliver ongoing customer support including follow-up appointments and adjustments
- Maintain accurate customer records and handle administrative tasks
- Contribute to the day‑to‑day smooth running of the hearing care service in‑branch and medical centres
- Stay informed about hearing care products and developments
What We’re Looking For
We are looking for someone with a friendly, patient‑focused approach and excellent communication skills. Strong organisational and problem‑solving abilities are essential for this role. The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. A full clean driving licence is essential as this is a mobile role.
What We Offer
- Full training and development including the potential to progress to a Hearing Aid Audiologist
- A supportive, family‑run working environment
- Flexible working patterns
- Competitive salary and benefits
- Opportunities to work across both hearing and optical services
- 28 days annual leave including bank holidays (pro‑rata)
- Generous staff discount scheme
Hearing Care Assistant (HCA) - East Devon Medical Centres employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Care Assistant (HCA) - East Devon Medical Centres
✨Tip Number 1
Get to know the company! Research Scrivens Opticians & Hearing Care and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Hearing Care Assistant, you'll need to be friendly and patient-focused. Role-play with a friend or family member to get comfortable discussing hearing care and answering common questions.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed tasks or supported others in previous roles. This will highlight your ability to contribute to the smooth running of the hearing care service.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don't miss out on this opportunity!
We think you need these skills to ace Hearing Care Assistant (HCA) - East Devon Medical Centres
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, just like we do at StudySmarter.
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you’re organised and can handle the administrative tasks that come with the role.
Highlight Relevant Skills: Don’t forget to mention any skills that match what we’re looking for, like communication and problem-solving abilities. Even if you don’t have direct experience, relate your past experiences to the responsibilities of the Hearing Care Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Stuff
Familiarise yourself with the basics of hearing care and the role of a Hearing Care Assistant. Brush up on common hearing aid types, maintenance tips, and the importance of customer service in this field. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Soft Skills
Since this role is all about being compassionate and patient-focused, think of examples from your past experiences where you've demonstrated these qualities. Be ready to share stories that highlight your communication skills and ability to support others.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or how they measure success in the role. It shows you're engaged and genuinely interested in the position and the company.
✨Be Yourself
Let your personality shine through during the interview. The company values a friendly and supportive team player, so don’t be afraid to show your enthusiasm for helping others and making a difference in people's lives. Authenticity can set you apart!
