At a Glance
- Tasks: Assist Audiologists and provide exceptional customer service in hearing care.
- Company: Join a supportive, family-run business focused on patient care.
- Benefits: Flexible hours, competitive pay, 28 days leave, and generous discounts.
- Other info: Mobile role requiring a full clean driving licence; training provided.
- Why this job: Make a real difference in people's lives while learning and growing.
- Qualifications: Friendly attitude, strong communication skills, and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you'll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. You'll be the friendly face our customers rely on - from initial consultation to aftercare. This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people's lives.
Responsibilities:
- Assist with hearing screening and pre-consultation procedures
- Support Audiologists during hearing tests and fittings
- Provide advice on hearing aid care, maintenance and use
- Deliver ongoing customer support including follow-up appointments and adjustments
- Maintain accurate customer records and handle administrative tasks
- Contribute to the day-to-day smooth running of the hearing care service in-branch and medical centres
- Stay informed about hearing care products and developments
We are looking for someone with a friendly, patient-focused approach and excellent communication skills. Strong organisational and problem-solving abilities are essential for this role. The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. A full clean driving licence is essential as this is a mobile role.
A supportive, family-run working environment
Flexible working patterns
Competitive salary and benefits
Opportunities to work across both hearing and optical services
28 days annual leave including bank holidays (pro-rata)
Generous staff discount scheme
Hearing Care Assistant — Flexible, Mobile & Patient-Focused employer: Scrivens Opticians & Hearing Care
At Scrivens Opticians & Hearing Care, we pride ourselves on being a supportive, family-run employer that values compassion and teamwork. Our Hearing Care Assistants enjoy flexible working patterns, competitive salaries, and the opportunity to make a meaningful impact in people's lives while benefiting from ongoing training and development across both hearing and optical services. With a generous annual leave package and staff discounts, we foster a positive work culture that prioritises employee well-being and growth.
Contact Details:
Scrivens Opticians & Hearing Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Assistant — Flexible, Mobile & Patient-Focused
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your skills align with the responsibilities of a Hearing Care Assistant. This will boost your confidence and help you articulate your passion for making a difference in people's lives.
✨Tip Number 3
Show off your soft skills! During the interview, highlight your friendly, patient-focused approach and excellent communication skills. Share examples of how you've helped others in the past, as this will resonate well with the team at Scrivens.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hearing Care Assistant — Flexible, Mobile & Patient-Focused
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially in hearing care.
Be Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you're organised and can handle the administrative tasks that come with the role.
Highlight Your Skills:Don’t forget to mention your communication skills and any experience you have with technology. Even if you haven't worked in hearing care before, we value transferable skills that can help you succeed in this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Stuff
Familiarise yourself with the basics of hearing care and the specific services offered by Scrivens Opticians & Hearing Care. Understanding common hearing issues and the types of products available will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Showcase Your People Skills
As a Hearing Care Assistant, you'll be the friendly face for customers. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you've helped someone feel comfortable or resolved an issue effectively—this will highlight your compassionate and patient-focused approach.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage your time and tasks, especially in busy environments. You might want to share specific strategies you use to stay organised, like prioritising tasks or using technology to keep track of appointments and follow-ups.
✨Be Ready to Learn
Since previous experience isn't essential, emphasise your willingness to learn and adapt. Share any relevant training or courses you've taken, and express enthusiasm for ongoing development. This shows that you're not just looking for a job, but are genuinely interested in growing within the field of hearing care.
