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- Tasks: Welcome customers and help them choose the best optical and hearing products.
- Company: Scrivens Opticians & Hearing Care, a family-run company with a supportive culture.
- Benefits: Competitive salary, staff discounts, full training, and 28 days annual leave.
- Other info: Opportunities for career progression into senior roles or management.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and basic IT knowledge.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Sales Advisor - Haywards Heath role at Scrivens Opticians & Hearing Care.
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast‑paced, customer‑focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in‑branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What We’re Looking For
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family‑run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro‑rata)
Sales Advisor - Haywards Heath employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Haywards Heath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be the face of the company. Role-play common customer scenarios with friends or family to boost your confidence. The more comfortable you are interacting with others, the better you'll shine during your interview.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality comes through. Let us know why you're excited about helping customers find their perfect glasses or hearing aids. A positive attitude can set you apart from the crowd!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows that you appreciate the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Sales Advisor - Haywards Heath
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re all about putting people at the heart of what we do.
Tailor Your Application: Make sure to customise your application for the Sales Advisor role. Highlight any relevant experience or skills that match the job description, especially your customer service skills. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, attention to detail is key, so double-check for any typos or errors before hitting send.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our family-run company!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers all day. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Think of situations where you've taken the lead or made decisions independently. Scrivens is looking for someone who can work both in a team and on their own. Share stories that illustrate your ability to use your initiative and adapt to different situations.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For example, you could ask about the training process or how the team collaborates to enhance the customer experience.