At a Glance
- Tasks: Help customers find the perfect glasses and hearing aids in a friendly environment.
- Company: Scrivens Opticians & Hearing Care, a family-run company with a welcoming culture.
- Benefits: Competitive salary, full training, staff discounts, and 28 days annual leave.
- Other info: Opportunities for career progression into senior roles or management.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and basic IT knowledge.
The predicted salary is between 22000 - 28000 £ per year.
About the Role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast‑paced, customer‑focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we’re looking for
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family‑run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro‑rata)
Customer‑Focused Optical & Hearing Sales Specialist in Haywards Heath employer: Scrivens Opticians & Hearing Care
At Scrivens Opticians & Hearing Care, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. With comprehensive training, competitive salaries, and clear career pathways, we empower our team members to excel in their roles while enjoying generous benefits like staff discounts and 28 days of annual leave. Join us in making a meaningful impact on our customers' lives in a family-run culture that prioritises both professional development and personal well-being.
Contact Details:
Scrivens Opticians & Hearing Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer‑Focused Optical & Hearing Sales Specialist in Haywards Heath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This way, you can show them that you're not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've made a positive impact on someone's day. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows that you respect the opportunity and are serious about joining their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer‑Focused Optical & Hearing Sales Specialist in Haywards Heath
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Application:Make sure to customise your application for the Customer-Focused Optical & Hearing Sales Specialist role. Highlight any relevant experience or skills that align with our values of putting people at the heart of what we do.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your CV and cover letter well, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role in a timely manner. Plus, it’s super easy!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know Your Products
Familiarise yourself with the types of optical and hearing products that Scrivens offers. Being able to discuss frame styles, lenses, and hearing aids confidently will show your genuine interest in helping customers.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to make customers feel welcome and understood, as this role is all about creating a positive experience for them.
✨Demonstrate Team Spirit
Think of instances where you’ve worked well in a team. Scrivens values collaboration, so be ready to share how you can contribute to a supportive environment while also being proactive on your own.
✨Ask Thoughtful Questions
Prepare some questions about the company culture and training opportunities. This shows your eagerness to learn and grow within the company, which aligns perfectly with what they’re looking for in a candidate.
