Customer-Focused Optical & Hearing Sales Advisor

Customer-Focused Optical & Hearing Sales Advisor

Full-Time 23175 - 28325 £ / year (est.) No working from home possible
Scrivens Opticians & Hearing Care

At a Glance

  • Tasks: Assist customers in choosing optical and hearing products that enhance their lives.
  • Company: Scrivens Opticians & Hearing Care, a friendly and customer-focused retail environment.
  • Benefits: Full training, staff discounts, and a supportive team atmosphere.
  • Other info: Fast-paced environment with opportunities for personal growth.
  • Why this job: Make a real difference in customers' lives while developing your sales skills.
  • Qualifications: Strong communication skills, willingness to learn, and basic IT skills.

The predicted salary is between 23175 - 28325 £ per year.

Scrivens Opticians & Hearing Care is seeking a friendly Sales Advisor to be the first point of contact for customers, helping them choose products and services that improve their lives.

You’ll deliver expert, welcoming service in a fast-paced retail environment.

The ideal candidate has strong communication skills and a willingness to learn, with basic IT skills to process sales and bookings. Full training and staff discounts are provided.

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Customer-Focused Optical & Hearing Sales Advisor employer: Scrivens Opticians & Hearing Care

Scrivens Opticians & Hearing Care is an excellent employer, offering a supportive and friendly work environment in Thirsk. With flexible hours, competitive salaries, and a strong emphasis on continuous professional development, employees are encouraged to grow their skills and advance their careers while providing exceptional customer care. The practice's commitment to staff training and a manageable test time ensures a rewarding and fulfilling experience for all team members.

Scrivens Opticians & Hearing Care

Contact Details:

Scrivens Opticians & Hearing Care Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer-Focused Optical & Hearing Sales Advisor

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Scrivens Opticians & Hearing Care, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Scrivens Opticians & Hearing Care!

We think you need these skills to ace Customer-Focused Optical & Hearing Sales Advisor

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Customer Service
Relationship Building

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at Scrivens Opticians & Hearing Care, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Scrivens Opticians & Hearing Care and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Scrivens Opticians & Hearing Care that you’re ready to jump in and contribute right away!

How to prepare for a job interview at Scrivens Opticians & Hearing Care

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!