At a Glance
- Tasks: Help customers find the perfect optical and hearing products with expert advice.
- Company: Scrivens Opticians & Hearing Care, a family-run company focused on customer care.
- Benefits: Competitive salary, full training, staff discounts, and 28 days annual leave.
- Other info: Career pathways into senior roles and a supportive work environment.
- Why this job: Join a welcoming team and make a real difference in people's lives.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 22000 - 26000 € per year.
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.
Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family-run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro-rata)
Customer‑First Optical & Hearing Care Sales Advisor in Bury St Edmunds employer: Scrivens Opticians & Hearing Care
At Scrivens Opticians & Hearing Care, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As a Sales Advisor, you will benefit from comprehensive training, competitive salaries, and a generous staff discount scheme, all while being part of a welcoming team that prioritises customer care. With clear career pathways into senior sales, management, or clinical roles, this is an excellent opportunity for those looking to make a meaningful impact in the lives of our customers.
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer‑First Optical & Hearing Care Sales Advisor in Bury St Edmunds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This way, you can show them that you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some scenarios where you’ve helped someone in a similar way. Be ready to share these stories during your chat, as they’ll highlight your friendly and approachable attitude.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at Scrivens.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer‑First Optical & Hearing Care Sales Advisor in Bury St Edmunds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Application:Make sure to customise your application for the Sales Advisor role. Highlight any relevant experience or skills that align with our customer-first approach, even if it’s from a different field.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon—this helps us understand your qualifications and enthusiasm without getting lost in the details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values, mission, and the services they offer. This will help you align your answers with their customer-first approach and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers daily. Prepare examples from your past experiences where you've successfully helped someone or provided excellent service. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome and supported.
✨Prepare for Role-Specific Questions
Expect questions related to optical and hearing care products. Brush up on basic knowledge about glasses, lenses, and hearing aids. Even if you don’t have direct experience, showing a willingness to learn and your enthusiasm for helping customers will go a long way.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the training process, team dynamics, or opportunities for growth within the company. It shows that you're engaged and serious about the role, plus it gives you valuable insights into the company culture.
