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For Companies At a Glance
- Tasks: Welcome customers and help them choose the best optical and hearing products.
- Company: Scrivens Opticians & Hearing Care, a family-run company with a supportive culture.
- Benefits: Competitive salary, staff discounts, full training, and 28 days annual leave.
- Why this job: Make a real difference in people's lives while developing your skills in a friendly environment.
- Qualifications: Friendly attitude, strong communication skills, and basic IT knowledge.
- Other info: Great career progression opportunities into senior roles or management.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast‑paced, customer‑focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in‑branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What We’re Looking For
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family‑run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro‑rata)
Sales Advisor - Kingstanding in Birmingham employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Kingstanding in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This way, you can show them that you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be the face of the company. So, brush up on your communication skills and practice how to greet customers warmly. Role-play with a friend or family member to get comfortable with different scenarios you might encounter.
✨Tip Number 3
Show off your initiative! During the interview, share examples of times when you've gone above and beyond for a customer or taken charge in a tricky situation. This will highlight your ability to work independently and as part of a team, which is exactly what they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the team at Scrivens. So, get your application in and let’s make this happen!
We think you need these skills to ace Sales Advisor - Kingstanding in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Application: Make sure to customise your application for the Sales Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read—this helps us get to know you better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Scrivens!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Know the Company
Before your interview, take some time to research Scrivens Opticians & Hearing Care. Understand their values and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Advisor, you'll be interacting with customers all day. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. Highlight your friendly and approachable attitude, as this is key to making customers feel welcome.
✨Demonstrate Your Initiative
Scrivens is looking for someone who can work independently as well as part of a team. Think of situations where you've taken the initiative to solve a problem or improve a process. Be ready to discuss how you can contribute to a seamless customer journey.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
