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For Companies At a Glance
- Tasks: Be the friendly face that helps customers choose glasses and hearing products.
- Company: Join Scrivens Opticians & Hearing Care, a family-run business focused on customer care.
- Benefits: Enjoy competitive pay, staff discounts, and 28 days of annual leave.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: No experience needed; just bring your friendly attitude and willingness to learn.
- Other info: Full training provided with clear career progression opportunities.
The predicted salary is between 21600 - 36000 £ per year.
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About The Role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.
About The Role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.
Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What We’re Looking For
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.
The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family-run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro-rata)
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Sales Advisor employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Scrivens Opticians & Hearing Care. Understanding the range of optical and hearing products will help you engage with customers more effectively and demonstrate your genuine interest in their needs.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable in greeting customers warmly and providing them with the expert advice they need.
✨Tip Number 3
Showcase your willingness to learn by researching the latest trends in eyewear and hearing care. Being knowledgeable about current styles and technologies will impress potential employers and show that you're proactive about your professional development.
✨Tip Number 4
Network with current or former employees of Scrivens Opticians & Hearing Care. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Scrivens Opticians & Hearing Care is looking for in a Sales Advisor. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience, even if it's not directly in retail. Emphasise your communication skills and any relevant experience that showcases your ability to work in a team or independently.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Scrivens and how your values align with theirs, particularly their focus on customer care.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for the Sales Advisor role.
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Show Your People Skills
As a Sales Advisor, you'll be the first point of contact for customers. Make sure to demonstrate your friendly and approachable attitude during the interview. Share examples of how you've successfully interacted with customers in the past.
✨Know the Products
Familiarise yourself with common optical and hearing products. Being able to discuss frame styles, lenses, and hearing care will show your enthusiasm for the role and your commitment to helping customers make informed choices.
✨Emphasise Teamwork
Highlight your ability to work both independently and as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, as this is crucial in a customer-focused environment.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role, and it gives you a chance to learn more about the team dynamics and company culture.
